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Ticket No:
#00016281
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Kindly assist with KCT for these meters. Thank you. Meter Numbers: 0101200099121 0101200055339 0101190149050 0101200121982 0101200010722 0101200076517 0101200116867 0101200100812 0101200123053 0101205007392 0101175103411 0101200016596
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, Meter Numbers: 0101200099121 2727 2400 7777 7768 3384 5336 2770 4925 9132 4643 0101200055339 07435385643586614388 18861992009725113487 0101190149050 4103 5693 2854 6683 0750 3533 8190 5349 6926 0569 0101200121982 2446 1079 6975 7626 8705 2452 1011 4371 1127 6070 0101200010722 2916 6890 7107 7664 9845 3206 3083 4919 9364 6487 0101200076517 5198 2500 0637 9061 8092 3903 9073 6885 8994 8551 0101200116867 0749 2415 8212 9723 3020 5137 5607 1215 4731 2126 0101200100812 5360 7173 2771 0522 2954 4866 7205 0868 9899 8160 0101200123053 55721201594131460156 41180970795901200105 0101205007392 0809 1717 9173 0126 0945 7085 6512 7164 0918 1683 0101175103411 2969 7947 1298 5888 6610 4648 5318 4925 2180 3981 0101200016596 1624 4434 0078 4982 8681 4003 9587 0111 9140 4294