JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00016276
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello sir, please kindly help us with the Vending History of this MSN: 0101200114144 Thank you
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Find below, Transaction ID: 1643161718333424 Transaction Date/Time: 2021-03-31 10:35:34 Meter No.: 0101200114144 Account No.: 612404098801 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦7,000.00 KwH: 0.00 Amount Tendered: ₦7,000.00 Transaction ID: 2455161158416024 Transaction Date/Time: 2021-01-25 15:16:00 Meter No.: 0101200114144 Account No.: 612404098801 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦6,000.00 KwH: 0.00 Amount Tendered: ₦6,000.00 Transaction ID: 7161161416867024 Transaction Date/Time: 2021-02-24 13:11:10 Meter No.: 0101200114144 Account No.: 612404098801 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦7,000.00 KwH: 0.00 Amount Tendered: ₦7,000.00 Transaction ID: 9847161908893724 Transaction Date/Time: 2021-04-22 11:55:37 Meter No.: 0101200114144 Account No.: 612404098801 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 175.46 Amount Tendered: ₦6,000.00 5142 9709 3328 4806 9587