JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00016254
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello Team, Kindly assist with the above-mentioned for the meter numbers below 1. 0101200077549 2. 0101200119358 3. 0101200057913 4. 54161129454 5. 0101185047954 6. 0101200009054 7. 0101175102256 8. 0101200004550 9. 0101200119366 10. 0101200111868 11. 0101200033234
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 1. 0101200077549 1076 5271 8473 7315 0068 5745 2605 3767 0884 0480 2. 0101200119358 1416 5659 9312 3885 3649 0101 1561 3885 6701 2141 3. 0101200057913 1937 1692 5043 2236 8107 1096 4734 5373 8869 2695 3. 54161129454 2707 0117 7014 0683 5116 1408 1493 7366 7793 3936 5. 0101185047954 1405 1008 3476 8324 9916 0907 0963 9087 8106 6026 6. 0101200009054 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on 7. 0101175102256 0246 3508 9692 8104 0249 6697 4984 2599 5747 4786 8. 0101200004550 0812 5248 8456 9661 1027 1387 7210 7259 6713 1632 9. 0101200119366 3295 7850 9852 4114 1112 3577 2721 1488 5834 8778 10. 0101200111868 2678 7981 9262 9441 7669 2241 4977 2230 6900 8062 11. 0101200033234 This is not found on our database. Kindly confirm the meter number.