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Ticket No:
#00016233
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good Morning Sir, Kindly assist with KCT for the MSNs please 44000403459 1 TO 21 44000405983 1 TO 2 44000352177 1 TO 21 0101170166637 1 TO 33 0101200079164 22 TO 3 44300004577 1 TO 35
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 44000403459 1 TO 21 1811 0473 5389 2064 2604 0966 4916 7981 1624 1298 44000405983 1 TO 2 1870 8982 9461 0173 3188 1082 3517 4170 7407 5132 44000352177 1 TO 21 0125 3647 2540 1121 2806 4571 3497 3355 8579 0361 0101170166637 1 TO 33 7128 8225 4424 6252 3435 5065 0266 5805 4956 9528 0101200079164 22 TO 3 6333 1652 9432 4124 4138 4476 9353 5046 7696 6244 44300004577 1 TO 35 1801 1995 5733 8776 3943 3610 0176 0917 3142 0172