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Ticket No:
#00016178
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support/Audit Team, Please Kindly Vette on those MSN for support to generate a clear tamper code to enable those customers have our good services. 0101190151692 0101190154688 0101190136610 0101190151841 0101190140521 0101200046809 0101190153920 0101190137022 0101190148029 0101190153920 0101200050595 0101200023139 0101190152591 0101200008882 0101190147963 0101190145629 0101160006892 0101190139951 54161025579 0101170119651 0101160017238 62320121403 54161014110 thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
ct
Impact Summary:
Hello, Find below, 0101190151692 0520 7937 6427 3017 8744 0101190154688 1053 3949 5554 6841 0830 0101190136610 2180 4561 9463 8729 1385 0101190151841 1342 3082 5741 9927 6321 0101190140521 6399 4583 6172 1176 7168 0101200046809 3361 5715 5696 3377 6377 0101190153920 6498 1126 8268 9501 8040 0101190137022 1530 3487 3789 5658 3406 0101190148029 5000 7466 6595 4994 0095 0101190153920 2590 4224 1462 8410 1142 0101200050595 5448 2064 0891 2973 8962 0101200023139 0579 2909 2742 6454 4169 0101190152591 2963 5871 1820 8709 2132 0101200008882 2504 0819 9344 1289 3605 0101190147963 6731 7966 0480 5709 9351 0101190145629 0754 8157 5336 7783 2488 0101160006892 5182 2653 3263 8934 2606 0101190139951 Wrong meter number or not captured. 54161025579 3098 3700 5343 6442 5419 0101170119651 0218 7429 9784 1753 2292 0101160017238 6567 6573 8547 5267 1290 62320121403 2453 8611 4625 3866 2883 54161014110 6963 8692 7784 1990 5571