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Ticket No:
#00016155
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Kindly assist with KCT for these meters. Thank you. Meter Numbers: 0101200086078 0101200033112 0101200104269 0101160001240 0101190142295 0101200033112 0101200124440 0101200097539 0101200086532 0101205008812 0101200014210
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 0101200033112 6097 5505 5076 2901 4895 6573 6003 5797 5327 1512 0101200104269 1793 4973 6585 7002 9489 2203 7017 8601 5281 8342 0101160001240 3855 8124 3767 1523 9774 5071 8485 8922 6002 7642 0101190142295 6381 5158 7459 5049 6984 1232 8647 3524 3932 6854 0101200033112 6097 5505 5076 2901 4895 6573 6003 5797 5327 1512 0101200124440 0499 3896 3353 0630 9855 2195 6061 9071 5825 8618 0101200097539 0936 9716 6638 3566 3799 5876 5305 5000 4838 2333 0101200086532 4013 6325 0286 6538 5897 1496 4780 8248 5219 8282 0101205008812 1711 7142 7519 1767 8916 4942 1210 9175 3581 9973 0101200014210 Not found on our system