JED Plc
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Ticket No:
#00016120
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello Team, Kindly assist with the above-mentioned for the meter numbers below 1. 0101200001135 2. 0101170148577 3. 0101200053573 4. 0101200043103 5. 54161035834 6. 0101200040752 7. 0101175102256 8. 0101190132536 9. 0101200031108 10. 010120011537 11. 0101200061394 Best Regards, Halima Mujtaba Abdulrahman
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below as requested. 1. 0101200001135 5652 3107 7713 4050 0725 4372 5838 3371 0956 0048 2. 0101170148577 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 3. 0101200053573 0964 7598 7076 9611 3126 1777 5690 4223 9973 7811 4. 0101200043103 4441 1946 4825 9493 5704 0226 5242 9048 8609 3948 5. 54161035834 6281 0337 5475 6827 1614 2681 8593 4177 2128 9237 6. 0101200040752 0253 5328 1942 5535 4294 4574 0518 0561 6417 8325 7. 0101175102256 1677 9872 4360 4674 1269 2061 1032 5525 5545 3557 8. 0101190132536 0189 2210 6312 5731 9876 5229 2590 5140 6809 5976 9. 0101200031108 3512 6113 5823 5759 5885 0129 7118 1685 7770 4048 10. 010120011537 This is not found on our database. Kindly confirm the meter number. 11. 0101200061394 4112 4144 7638 0622 2765 6313 1872 1798 9177 7077