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Ticket No:
#00016093
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly Generate a kct for the following meter numbers 0101190002150 from 33 to 01 0101200029619 from 04 to 01 0101170185603 0101170220574. 0101170185603. 0101160186165. 57100077643.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, 0101190002150 from 33 to 01 4251 5696 0473 0120 5603 3344 9370 5386 6396 8305 0101200029619 from 04 to 01 This is not found on our database. Kindly confirm the meter number. 0101170185603 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101170220574. This is not found on our database. Kindly confirm the meter number. 0101170185603. This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101160186165. 5959 0008 3847 9068 0625 0717 9032 1587 7160 9117 57100077643. 5929 5205 5436 4115 2338 3838 0905 8575 3808 1335