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Ticket No:
#00016073
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please ict kindly send me the VH following meter 0101170441444 thank you Man at work
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below as requested. Transaction Details Token Details Transaction ID: 1027161470308424 Transaction Date/Time: 2021-03-02 17:38:04 Meter No.: 0101170441444 Account No.: 6111150797-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 55.01 Amount Tendered: ₦3,000.00 0592 7676 5758 6457 6248 Transaction ID: 1297161668613624 Transaction Date/Time: 2021-03-25 16:28:56 Meter No.: 0101170441444 Account No.: 6111150797-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.51 Amount Tendered: ₦1,500.00 0220 8210 0854 8033 9752 Transaction ID: 1839161115939824 Transaction Date/Time: 2021-01-20 17:16:39 Meter No.: 0101170441444 Account No.: 6111150797-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 6181 4127 1431 1419 4720 Transaction ID: 1945161296161324 Transaction Date/Time: 2021-02-10 13:53:33 Meter No.: 0101170441444 Account No.: 6111150797-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 5384 1233 1723 2614 2315 Transaction ID: 3315161772153524 Transaction Date/Time: 2021-04-06 16:05:35 Meter No.: 0101170441444 Account No.: 6111150797-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 87.73 Amount Tendered: ₦3,000.00 2846 9753 1083 8609 1508 Transaction ID: 9838161374685224 Transaction Date/Time: 2021-02-19 16:00:52 Meter No.: 0101170441444 Account No.: 6111150797-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 4298 5662 0049 8721 7062 Regards.