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Ticket No:
#00016054
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Kindly assist with VH for 2017 to 2020 please. 54160874019
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below Transaction Details Token Details Transaction ID: 2996161555590924 Transaction Date/Time: 2021-03-12 14:31:49 Meter No.: 54160874019 Account No.: 406868 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦279.07 Energy Cost: ₦3,720.93 KwH: 78.82 Amount Tendered: ₦4,000.00 0615 1547 6084 5609 3136 Transaction ID: 3735161053233124 Transaction Date/Time: 2021-01-13 11:05:31 Meter No.: 54160874019 Account No.: 406868 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦662.79 Energy Cost: ₦8,837.21 KwH: 187.19 Amount Tendered: ₦9,500.00 3533 4149 9906 2199 6406 Transaction ID: 5622161622376824 Transaction Date/Time: 2021-03-20 08:02:48 Meter No.: 54160874019 Account No.: 406868 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 39.41 Amount Tendered: ₦2,000.00 0380 4945 7510 2498 6841 Transaction ID: 5954161795997524 Transaction Date/Time: 2021-04-09 10:19:35 Meter No.: 54160874019 Account No.: 406868 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 206.49 Amount Tendered: ₦10,000.00 2094 1212 6594 1383 1171 Transaction ID: 8461161303834524 Transaction Date/Time: 2021-02-11 11:12:25 Meter No.: 54160874019 Account No.: 406868 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 197.04 Amount Tendered: ₦10,000.00 3660 6608 5798 7119 1501