JED Plc
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Ticket No:
#00016041
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Kindly assist with the above-mentioned for the meter numbers below 1. 0101200077671 2. 0101190002150 3. 0101200045041 4. 0101200001069 5. 0101200001036 6. 0101200058143 7. 0101200057699 8. 0101200035828 9. 0101200022776 10. 010120061394 11. 0101200010920 Best Regards, Halima Mujtaba Abdulrahman
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below. This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 2. 0101190002150 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 3. 0101200045041 2790 9322 3935 1656 4883 6551 2038 5174 2419 5333 4. 0101200001069 1707 6538 1364 7512 6203 4300 0969 8527 9884 3127 5. 0101200001036 4021 2202 6380 1804 6998 0023 0395 0147 6172 4192 6. 0101200058143 4994 9527 4095 3300 9402 0700 4692 6205 6491 1334 7. 0101200057699 5655 9289 9426 1836 8575 2930 8539 3227 8283 3226 8. 0101200035828 5048 7268 8388 8916 7486 3567 7620 1254 0322 3834 9. 0101200022776 Expect me for this 10. 010120061394 This is not found on our database. Kindly confirm the meter number. 11. 0101200010920 2678 6701 4553 6159 2016 7348 5280 8491 7037 7652