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Ticket No:
#00016033
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please support kindly Generate a kct for the following MSN 0101190133492 0101200056600 57100033596 0101200052120 0101200017958 0101170307439 010119500576 0101175101720 0101200056600 0101200115224 0101175019492 from 02 to 01 and 01 to 02 0101185071343 from 02 to 01 and 01 to 02
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 0101190133492 7197 8425 8724 5226 9765 1536 3623 9551 8359 7533 0101200056600 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 57100033596 4460 5557 4922 1644 3252 4501 2409 3052 5460 0144 0101200052120 1278 6093 0931 2307 7696 2903 9102 7898 4587 7942 0101200017958 1490 0175 5594 9893 3142 5586 2614 3044 9310 5820 0101170307439 6924 1539 5825 6184 5750 2968 2978 9009 1363 9833 010119500576 This meter number is not complete 0101175101720 1660 5828 3819 9469 2415 5980 2294 7224 5651 8801 0101200056600 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200115224 7197 1721 1374 8350 8446 4889 6657 5325 7267 1116 0101175019492 from 02 to 01 and 01 to 02 02 To 04 6641 6667 2636 6087 5667 7218 7266 5762 5353 9747 04 To 02 3368 1109 3758 4556 4967 5492 1722 2608 6708 4741 0101185071343 from 02 to 01 and 01 to 02 02 To 08 5633 2843 3180 0242 6371 7065 6031 2263 4853 3801 08 To 02 6150 6245 8885 6514 5419 5170 8146 8917 5320 4623