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Ticket No:
#00015993
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Kindly avail me with the vending history for meter number 54160989874. Kind Regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
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Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Find below, Transaction Details Token Details Transaction ID: 6891161009291224 Transaction Date/Time: 2021-01-08 09:01:52 Meter No.: 54160989874 Account No.: 497142 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 91.68 Amount Tendered: ₦5,000.00 3072 5249 8634 1815 8636 Transaction ID: 9418161044760924 Transaction Date/Time: 2021-01-12 11:33:29 Meter No.: 54160989874 Account No.: 497142 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦2,093.02 Energy Cost: ₦27,906.98 KwH: 550.11 Amount Tendered: ₦30,000.00 4591 2158 6128 9721 7472