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Ticket No:
#00015957
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Kindly provide us with the Vending History of MSN : 0101170168708. Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, Transaction Details Token Details Transaction ID: 0614161367550624 Transaction Date/Time: 2021-02-18 20:11:46 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 1192 6311 6027 3815 0294 Transaction ID: 1116161711514824 Transaction Date/Time: 2021-03-30 15:39:08 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 4058 7392 6293 7301 6697 Transaction ID: 1146161840017724 Transaction Date/Time: 2021-04-14 12:36:17 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 6633 8267 4988 1454 5803 Transaction ID: 1734161589766224 Transaction Date/Time: 2021-03-16 13:27:42 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 3623 5590 4639 5260 1249 Transaction ID: 3438161428424324 Transaction Date/Time: 2021-02-25 21:17:23 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 3197 9004 2240 8467 9477 Transaction ID: 4069161506450924 Transaction Date/Time: 2021-03-06 22:01:49 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 93.62 Amount Tendered: ₦3,000.00 5068 9623 3112 6970 3010 Transaction ID: 4318161780734624 Transaction Date/Time: 2021-04-07 15:55:46 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 3554 6247 3565 7379 9430 Transaction ID: 4416161454276924 Transaction Date/Time: 2021-02-28 21:06:09 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 5520 0760 8510 3691 2968 Transaction ID: 6721161081949224 Transaction Date/Time: 2021-01-16 18:51:32 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 4647 3736 1611 6383 6048 Transaction ID: 8194161824034424 Transaction Date/Time: 2021-04-12 16:12:24 Meter No.: 0101170168708 Account No.: 6123302158-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 43.87 Amount Tendered: ₦1,500.00 1521 9941 6532 7328 3213