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Ticket No:
#00015871
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY AND OUTSTANDING BALANCE ON METER NO 04227863042 Kindly furnish us with the above information Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction ID: 1611161286765824 Transaction Date/Time: 2021-02-09 11:47:38 Meter No.: 04227863042 Account No.: 6217292518/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 37.98 Amount Tendered: ₦2,000.00 0629 2094 8205 5093 8949 Transaction ID: 2487161484149424 Transaction Date/Time: 2021-03-04 08:04:54 Meter No.: 04227863042 Account No.: 6217292518/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 37.98 Amount Tendered: ₦2,000.00 5181 7711 8174 8592 1782 Transaction ID: 4264160992234324 Transaction Date/Time: 2021-01-06 09:39:03 Meter No.: 04227863042 Account No.: 6217292518/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 37.98 Amount Tendered: ₦2,000.00 1091 7632 0586 6561 1066 Transaction ID: 5866161730878424 Transaction Date/Time: 2021-04-01 21:26:24 Meter No.: 04227863042 Account No.: 6217292518/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 37.98 Amount Tendered: ₦2,000.00 1549 6626 3961 2575 1086 Transaction ID: 8113161538398724 Transaction Date/Time: 2021-03-10 14:46:27 Meter No.: 04227863042 Account No.: 6217292518/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 37.98 Amount Tendered: ₦2,000.00 1483 3256 7486 5597 5857 Transaction ID: 9879161891719924 Transaction Date/Time: 2021-04-20 12:13:19 Meter No.: 04227863042 Account No.: 6217292518/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 37.98 Amount Tendered: ₦2,000.00 For the DEBT no record return for the search