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Ticket No:
#00015866
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good day support Request for vending history for meter number 0101175078670.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction ID: 0052161052400424 Transaction Date/Time: 2021-01-13 08:46:44 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.85 Amount Tendered: ₦500.00 1509 9737 3883 4810 6272 Transaction ID: 0319161710194024 Transaction Date/Time: 2021-03-30 11:59:00 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 29.56 Amount Tendered: ₦1,500.00 2567 6581 4738 0263 5840 Transaction ID: 0611161433067124 Transaction Date/Time: 2021-02-26 10:11:11 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.85 Amount Tendered: ₦500.00 7016 6585 2796 1474 9405 Transaction ID: 0648160995030424 Transaction Date/Time: 2021-01-06 17:25:04 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.85 Amount Tendered: ₦500.00 5478 5664 8252 0534 9978 Transaction ID: 0658161225340824 Transaction Date/Time: 2021-02-02 09:10:08 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.85 Amount Tendered: ₦500.00 1311 3531 2854 0364 5206 Transaction ID: 0841161848725024 Transaction Date/Time: 2021-04-15 12:47:30 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 20.65 Amount Tendered: ₦1,000.00 6111 3212 0727 5418 2234 Transaction ID: 1150161348310024 Transaction Date/Time: 2021-02-16 14:45:00 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.85 Amount Tendered: ₦500.00 6196 2741 2068 7980 3101 Transaction ID: 1164161821584524 Transaction Date/Time: 2021-04-12 09:24:05 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 10.32 Amount Tendered: ₦500.00 0150 7618 9934 3401 6296 Transaction ID: 1228161190952224 Transaction Date/Time: 2021-01-29 09:38:42 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 19.70 Amount Tendered: ₦1,000.00 1685 0959 4589 5331 0878 Transaction ID: 1296161414988924 Transaction Date/Time: 2021-02-24 07:58:09 Meter No.: 0101175078670 Account No.: 6346010264-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.85 Amount Tendered: ₦500.00 1460 7673 1327 0256 0822