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Ticket No:
#00015826
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000309227 1 to 3 44000344612 1 to 21 44000352789 1 TO 4 44000356392 1 TO 4 44000318244 1 TO 21 44000368074 1 TO 21 44000364446 1 TO 21 44000346088 1 TO 3
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 44000309227 1 to 3 1974 0031 8573 2489 1628 5016 5791 7120 2284 1159 44000344612 1 to 21 1353 5497 7705 4385 7724 1775 2477 7852 8031 4292 44000352789 1 TO 4 4471 3798 4768 9194 8047 0466 5985 8359 2687 9281 44000356392 1 TO 4 0439 8281 1739 3911 2451 3972 0206 4280 0882 4216 44000318244 1 TO 21 6678 9261 0962 5795 8810 5525 5907 5555 1392 2506 44000368074 1 TO 21 1901 1774 1569 2653 4558 2887 4361 4621 1325 5977 44000364446 1 TO 21 4452 4715 7177 5625 1077 6892 5536 5707 5619 2883 44000346088 1 TO 3 2654 8710 7804 9912 4974 5815 9238 8096 3712 4602