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Ticket No:
#00015636
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support/Audit Team, Kindly Vette on these meter for support to generate tamper 0101190135653 0101200008452 0101190141768 0101190008777 0101190152525 0101200045082 0101190142592 0101190134342 0101190136305 0101200017289 0101200020788 0101200072243 0101190154381 0101190145652 0101190139077 0101200081699 0101200016133 0101190149050 0101190151684 0101200029342 0101190152401 0101200000640 0101190143715 0101190144416 0101190143731 0101190137626 0101190150322 0101200019780 0101200020135 0101200018915 0101190152864 0101190148243 0101190144531 0101190139010 0101200019418 Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
tc
Impact Summary:
Find below, 0101190135653 4535 6702 0023 0495 2451 0101200008452 1304 7154 5349 0705 0358 0101190141768 6417 3754 9468 5218 2956 0101190008777 1322 6050 2198 7132 2326 0101190152525 Wrong meter number or not captured. 0101200045082 1108 2721 9876 9119 8848 0101190142592 0853 4673 6167 4711 5942 0101190134342 5502 1767 5186 2691 4307 0101190136305 3433 8797 3474 5893 5578 0101200017289 0311 5281 5237 0566 4962 0101200020788 5988 0386 4878 1804 5228 0101200072243 6984 6100 0112 1120 3583 0101190154381 Wrong meter number or not captured. 0101190145652 2335 2024 0688 5530 4487 0101190139077 6806 3471 1227 1669 6829 0101200081699 4347 0517 1239 7382 2076 0101200016133 5418 1536 8553 8377 8731 0101190149050 6740 2672 9066 2095 0408 0101190151684 3728 1163 3065 5968 2171 0101200029342 1373 8714 3461 9978 9462 0101190152401 1219 4935 9006 7643 0651 0101200000640 2533 9752 2878 7184 6771 0101190143715 4409 2876 9746 9420 5418 0101190144416 1110 2206 9271 6760 7490 0101190143731 1430 6853 4586 7097 2869 0101190137626 0345 0918 3379 1412 5037 0101190150322 2547 3760 8192 7737 0305 0101200019780 2423 6779 0312 6465 8276 0101200020135 3332 2348 9666 4043 6192 0101200018915 1869 1335 4441 4553 9704 0101190152864 6701 9515 4278 8847 5166 0101190148243 4329 6790 4819 9357 3381 0101190144531 5876 6819 5746 9001 0688 0101190139010 0834 0646 6535 5518 4302 0101200019418 6185 1254 3455 3663 2167