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Ticket No:
#00015623
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000384022 1 TIO 4 44000348928 1 TO 21 44000336865 1 TO 21 44300010525 1 TO 4 44000353217 1 TO 21 44000342616 1 TO 21
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44000384022 1 TIO 4 This meter displayed incomplete token, kindly give us time to generate the KCT. 44000348928 1 TO 21 5933 3422 7521 7625 0065 6747 7272 3620 6747 5679 44000336865 1 TO 21 2701 9458 4026 4287 4101 5255 0398 9033 8825 1621 44300010525 1 TO 4 1516 1942 8704 4255 5076 6296 3448 1415 4561 7163 44000353217 1 TO 21 2770 9658 5364 2482 4023 0162 6905 9948 4748 3467 44000342616 1 TO 21 0096 9817 8519 6655 6908 4425 3621 0880 2614 5931