JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00015612
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY AND OUTSTANDING BALANCE METER NO 54160955727 Kindly furnish us with the above information Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
KCT
Impact Summary:
Transaction Details Token Details Transaction ID: 1177161676782824 Transaction Date/Time: 2021-03-26 15:10:28 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 5360 7923 7537 0490 6455 Transaction ID: 1627161643067424 Transaction Date/Time: 2021-03-22 17:31:14 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 46.81 Amount Tendered: ₦1,500.00 2273 6385 4342 3472 8768 Transaction ID: 1774161772549624 Transaction Date/Time: 2021-04-06 17:11:36 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 43.87 Amount Tendered: ₦1,500.00 2474 1029 9836 8003 9865 Transaction ID: 1996161514286924 Transaction Date/Time: 2021-03-07 19:47:49 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦202.33 Energy Cost: ₦2,697.67 KwH: 90.50 Amount Tendered: ₦2,900.00 0374 9985 1509 3301 0985 Transaction ID: 2118161453674824 Transaction Date/Time: 2021-02-28 19:25:48 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦62.79 Energy Cost: ₦837.21 KwH: 28.08 Amount Tendered: ₦900.00 4703 1221 9030 1711 2375 Transaction ID: 3167161717365024 Transaction Date/Time: 2021-03-31 07:54:10 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 1270 3020 2993 2552 8971 Transaction ID: 3813161234803424 Transaction Date/Time: 2021-02-03 11:27:14 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 156.03 Amount Tendered: ₦5,000.00 0545 5507 8471 8435 4557 Transaction ID: 3833161824333624 Transaction Date/Time: 2021-04-12 17:02:16 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 0301 7262 9367 4043 3582 Transaction ID: 4931161468758124 Transaction Date/Time: 2021-03-02 13:19:41 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 4445 8661 8070 4426 2836 Transaction ID: 5931161553074624 Transaction Date/Time: 2021-03-12 07:32:26 Meter No.: 54160955727 Account No.: 649717 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦202.33 Energy Cost: ₦2,697.67 KwH: 90.50 Amount Tendered: ₦2,900.00 3682 7768 7870 2456 0824