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Ticket No:
#00015594
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please find below meter numbers to generate KCT 44000359735 44000359941 44000377364 44000326510 44000395432 44000343275 44000329126 44000360220 04222160444 44000332344
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
KCT
Impact Summary:
44000359735 3672 1150 3135 4436 7908 6790 4950 1880 3544 9187 44000359941 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000377364 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000326510 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000343275 3723 3037 0259 4332 8985 2246 1143 6257 5774 6618 44000329126 0127 9672 3474 3775 0070 5235 7387 9130 3458 6144 44000360220 2492 6653 3986 3717 2101 1928 0329 7168 2340 6549 04222160444 4053 5617 8775 4907 6987 1981 8217 9755 8082 4476 44000332344 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on