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Ticket No:
#00015587
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support/Audit Team, Please Kindly Vette on those MSN for support to generate a clear tamper code to enable those customers have our good services. 0101190139754 0101200003057 0101190143608 0101200025183 0101200008106 0101200064661 0101190150553 0101200059208 0101200040695 0101190151346 0101190150058 0101190139663 0101190137444 0101200064661 0101190150553 0101200059208 0101190151346 0101170445544 0101170313809 0101200009203 0101200043475 0101200052773 0101190032396 0101190136263 0101170368134. 0101190141099 0101190141164 0101200023162 57100079219
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
CT
Impact Summary:
0101190139754 5842 5844 9933 6600 1443 0101200003057 1989 3068 4075 0038 0471 0101190143608 1211 3101 6967 5941 0469 0101200025183 3785 4324 6258 1656 5268 0101200008106 4543 8220 5486 1928 7004 0101200064661 6135 5352 0308 8224 6172 0101190150553 1316 0188 9521 2851 5993 0101200059208 6018 4540 7204 4081 2847 0101200040695 1769 3728 9189 4108 8060 0101190151346 5495 4824 0515 7182 6200 0101190150058 3902 7138 5715 4022 0038 0101190139663 3111 4757 7371 9104 3674 0101190137444 2783 6576 7821 8924 7124 0101200064661 2312 9497 8360 8343 1524 0101190150553 6146 7986 7950 1362 3694 0101200059208 2122 3343 5450 9124 2747 0101190151346 3567 8718 0703 4698 1260 0101170445544 5636 3034 4228 2270 1005 0101170313809 1938 1273 4408 4143 3262 0101200009203 4825 4587 4149 0526 2077 0101200043475 0901 2161 5411 2244 8325 0101200052773 2022 9696 4626 3111 3154 0101190032396 Wrong MSN or not captured. 0101190136263 2851 8236 5312 5746 2925 0101170368134. 4966 7418 7221 3960 0190 0101190141099 3043 5160 5715 8219 4448 0101190141164 3856 5988 1911 9626 9576 0101200023162 5514 3002 2341 9662 2983 57100079219 4214 9086 6664 3039 7701