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Ticket No:
#00015576
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Kindly assist with KCT for these meters. Thank you. Meter Numbers: 0101200001515 0101200001820 0101200063754 0101200075964 0101160003394 0101170365890 0101200069108
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
0101200001515 6816 2646 1670 0584 2890 6783 9219 1974 1599 4549 0101200001820 4075 0859 9605 8555 9336 2863 0298 0009 4813 1785 0101200063754 2712 6488 0707 1052 7142 5736 7018 8156 0275 8635 0101200075964 6508 6082 4187 2243 0776 4830 0468 1292 8473 3737 0101160003394 1055 3234 9002 4781 2199 0584 9270 2413 3145 8931 0101170365890 4901 6928 0935 8957 9945 6101 0791 2677 6655 9405 0101200069108 5913 9743 5357 5833 0335 6133 4236 0695 4467 1044