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Ticket No:
#00015521
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good Afternoon Sir, Kindly assist with KCT for the MSNs please. 44300011465 1 TO 2 44000392967 1 TO 4 44300010749 1 TO 4 44000332484 1 TO 4 44000392637 1 TO 3 44000332450 1 TO 3 0101170120766 1 TO 33 44000398196 1 TO 3 44000390946 1 TO 21 44000360220 1 TO 21
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44300011465 1 TO 2 5638 6958 3473 0762 3421 3248 6608 3900 6538 0378 44000392967 1 TO 4 7201 5991 8120 1966 6517 2259 7616 0059 0882 6456 44300010749 1 TO 4 6937 8752 1214 0546 2385 6726 4400 9689 0164 5654 44000332484 1 TO 4 5147 3048 8682 8698 8719 6857 6781 5498 6931 0597 44000392637 1 TO 3 4083 1632 6575 1848 1311 6816 9010 1740 5525 2671 44000332450 1 TO 3 3225 1773 3382 8058 9402 2895 4389 8868 0951 6389 0101170120766 1 TO 33 4518 1251 1370 6941 4471 6089 2600 6048 1988 9914 44000398196 1 TO 3 2608 8161 7825 1036 7826 0072 2602 4125 2956 3542 44000390946 1 TO 21 4296 6997 2837 0719 3454 0851 9884 0902 2424 1647 44000360220 1 TO 21 2492 6653 3986 3717 2101 1928 0329 7168 2340 6549