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Ticket No:
#00015499
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly Generate a kct for the following meter number 0101200047401 0101190151254 0101200047401 0101200032676 57100073519 44000402568
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
0101200047401 0318 8194 7638 7474 1024 6384 8864 1224 8030 6652 0101190151254 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200047401 0318 8194 7638 7474 1024 6384 8864 1224 8030 6652 0101200032676 0577 2704 3135 4531 6691 3506 2514 2204 2646 0449 57100073519 2297 3509 2485 3600 3690 4571 3289 6159 4484 4724 44000402568 5980 6310 1754 0783 5795 6410 9023 4121 7091 8196