JED Plc
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Ticket No:
#00015460
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for KCT 62420217283 62420234544 62420252702 62420217655 62320111842 04227924810 62420227217 62420255473 62420223158 62320121593
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
KCT
Impact Summary:
62420217283 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420234544 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420252702 This meter displayed incomplete token, kindly give us time to generate the KCT. 62420217655 2635 8267 5974 5609 1119 1782 6626 2913 0218 8315 62320111842 6489 2022 5660 8621 0322 6694 7885 9712 0115 8829 04227924810 Kindly provide us the tariff index and the SGC code 62420227217 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420255473 6530 8657 9189 8567 7628 3354 9929 0390 1175 7470 62420223158 0009 8419 4261 7009 4432 4772 8796 1812 4163 9686 62320121593 This is not found on our database. Kindly confirm the meter number.