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Ticket No:
#00015446
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support/Audit Team, Please Kindly Vette on those MSN for support to generate a clear tamper code to enable those customers have our good services. 0101190153547 0101190138378 0101190145860 0101190147344 0101190150371 0101190138590 0101190140299 0101190151395 0101190137105 0101190140315 0101190155222 0101190153088 0101190135653 0101200026140 0101190149274 0101190134458 0101200075543 0101190144945 0101178021347 0101190138335 0101190154613 0101190155289 0101200007264 0101190144952 0101200064778 0101161004581 0101160055444 0101160008583 0101170162248 0101170194613 44000441517 54150622824 54150631338
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
CT
Impact Summary:
0101190153547 Wrong meter number or not captured. 0101190138378 Wrong meter number or not captured. 0101190145860 Wrong meter number or not captured. 0101190147344 4392 6703 6205 5215 1304 0101190150371 5173 6699 8895 7029 6282 0101190138590 0466 6170 1399 5985 6616 0101190140299 1925 2242 3385 3079 6554 0101190151395 4392 6481 0489 2955 1137 0101190137105 Wrong meter number or not captured. 0101190140315 2939 7057 4670 6081 5086 0101190155222 7150 1653 2643 0406 8272 0101190153088 Wrong meter number or not captured. 0101190135653 7145 1904 0878 8955 8408 0101200026140 1021 0710 4482 5339 1722 0101190149274 6018 7915 1732 1682 4893 0101190134458 5364 9199 4580 5299 2420 0101200075543 7346 4776 0981 3355 1816 0101190144945 7316 8894 7134 8303 3885 0101178021347 6179 7486 6153 0521 5504 0101190138335 2198 2870 4772 3173 9443 0101190154613 3764 6872 1026 3162 9102 0101190155289 5403 5854 7746 9126 9951 0101200007264 3551 6825 7223 1173 5358 0101190144952 4469 3386 5550 9119 7299 0101200064778 5835 9602 8978 2399 0341 0101161004581 4003 9746 4022 7847 1710 0101160055444 4154 9985 5904 7018 6077 0101160008583 6834 5571 0880 4790 4780 0101170162248 4162 1343 3287 3076 1871 0101170194613 3685 6683 2679 0377 4749 44000441517 Wrong meter number or not captured. 54150622824 5560 9302 0800 9909 7045 54150631338