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Ticket No:
#00015409
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Captured MSNs verified ok. Pls treat. Regards. 0101170243105 0101170297275 0101170389304 0101170304030 0101170270314 0101170392258 0101170403758 0101170196790 0101170392886 0101170300426 0101170317982 0101170296277 0101170419887 0101170194258 0101170374827 0101170194720 0101170369306 0101200063457 57300009313
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
CT
Impact Summary:
Hello, Find below, 0101170243105 3196 9446 1461 3522 3021 0101170297275 2840 1477 1721 5174 6526 0101170389304 5370 4904 1262 0486 0181 0101170304030 7016 2047 9519 1367 5178 0101170270314 3271 9622 4014 1316 0985 0101170392258 1754 5342 9350 9630 9129 0101170403758 6711 0777 8710 6494 2129 0101170196790 2840 8174 4348 1497 0361 0101170392886 7313 8639 8358 7097 7035 0101170300426 5370 6920 2955 9757 3347 0101170317982 3743 5497 0410 8711 5417 0101170296277 6016 4628 5074 7805 5922 0101170419887 4643 5335 9019 2236 9406 0101170194258 2815 5678 3433 9240 0451 0101170374827 5603 8008 0165 9002 9769 0101170194720 0190 5084 4860 1025 3695 0101170369306 6991 3849 3815 3637 8151 0101200063457 2218 2039 4548 4328 5853 57300009313 2981 9626 9378 3194 6573