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Ticket No:
#00015382
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Requesting for Vending History Hello sir, please kindly help us with the Vending History of this MSN: 0101170454975 Thank You
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Transaction Details Token Details Transaction ID: 2263161262987724 Transaction Date/Time: 2021-02-06 17:44:37 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 5287 0784 0169 4833 2297 Transaction ID: 3652161823224324 Transaction Date/Time: 2021-04-12 13:57:23 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 2327 3064 4094 6252 4079 Transaction ID: 5867161080781824 Transaction Date/Time: 2021-01-16 15:36:58 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 6746 2409 5973 8823 5428 Transaction ID: 6181161798448724 Transaction Date/Time: 2021-04-09 17:08:07 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 0981 2851 8647 6373 5854 Transaction ID: 6312161294273424 Transaction Date/Time: 2021-02-10 08:38:54 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 15.60 Amount Tendered: ₦500.00 2552 8350 5678 2827 4724 Transaction ID: 7862161607387024 Transaction Date/Time: 2021-03-18 14:24:30 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 15.60 Amount Tendered: ₦500.00 1425 9340 0106 4561 9370 Transaction ID: 7945161798622024 Transaction Date/Time: 2021-04-09 17:37:00 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 0190 0177 1059 1054 7864 Transaction ID: 9689161175997324 Transaction Date/Time: 2021-01-27 16:06:13 Meter No.: 0101170454975 Account No.: 665752 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 46.81 Amount Tendered: ₦1,500.00 0361 3652 9483 0560 1164