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Ticket No:
#00015307
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, MSNs verified ok. Pls treat. Regards. Sir, please kindly verify and approve to Generate a CT for the following mojec NMMP MSMs 0101200011753 0101190151635 0101190143061 0101200069314 0101190134045 0101200018303 0101190151635 0101200007975 0101170450247 0101200061949 0101190137014 0101190152633 0101190139580 0101200026165 0101190152179 0101190142519 0101170285429 0101170166322 0101170239012 0101170148726 0101170278184 54150605191 0101170148726 44000368793 0101170219840
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
CTs
Impact Summary:
Hello, Find below, 0101200011753 2161 3346 3764 0435 7923 0101190151635 6223 9650 4253 7806 5451 0101190143061 7292 3266 9833 9527 9262 0101200069314 0003 8259 3128 5498 4442 0101190134045 1587 5562 5809 4465 9906 0101200018303 4589 6319 3079 7946 5427 0101190151635 3851 9865 3748 5655 3542 0101200007975 0351 2568 5057 9645 8503 0101170450247 2404 8766 6172 8092 1571 0101200061949 5005 3840 1235 9742 9529 0101190137014 0331 4341 8955 6191 7859 0101190152633 4225 5565 6707 9149 3680 0101190139580 6503 0764 5885 1312 0214 0101200026165 4907 9931 3574 6970 9505 0101190152179 3504 9799 5963 7941 7814 0101190142519 3780 4617 4333 3423 3715 0101170285429 5282 2164 0216 0070 2455 0101170166322 3236 8630 6178 2851 5868 0101170239012 3003 1638 8758 2504 5466 0101170148726 2240 0340 8119 5296 5195 0101170278184 6810 7441 2214 3505 5724 54150605191 0599 3530 4495 7563 8493 0101170148726 7199 0216 5358 7691 1785 44000368793 2763 0295 9347 1051 3855 0101170219840 3112 9773 6047 3630 0803