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Ticket No:
#00015288
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR KCT Dear ITSupport, Kindly Furnish me with the above information for Meter Numbers 62420251449 62420230567 62420233215 62420235236 62420225567 62420255234 62420213662 62420232217 62420153447 62420253056 Thanks
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
KCT
Impact Summary:
Find below the completed KCT. 62420251449 This meter is on 001, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420230567 This meter is on 001, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420233215 This meter is on 001, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420235236 55543396707307510926 20068856113584503084 62420225567 4729 5344 0433 3450 4271 3898 0926 0177 8043 7282 62420255234 4491 3631 7227 3833 9257 2562 6944 0749 0156 4665 62420213662 This is not found on our database. Kindly confirm the meter number. 62420232217 7343 1210 4289 8695 4258 6671 2064 3219 8177 1104 62420153447 This is not found on our database. Kindly confirm the meter number. 62420253056 This meter is on 001, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on.