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Ticket No:
#00015247
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for KCT 62420233918 62420219768 62420230575 54160993942 62420220196 62320111560 62420251431 62420144545 62620233793 62420219768. Kindly furnish me with above information best regards.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
KCT
Impact Summary:
Hello, Find below. 62420233918 6340 5966 8188 9578 1463 6938 2402 9563 0708 1435 62420219768 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420230575 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 4160993942 This is not found on our database. Kindly confirm the meter number. 62420220196 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62320111560 5618 6460 4864 9409 3695 4213 8162 6720 2284 2163 62420251431 2874 4197 1068 1081 4763 0047 9455 3680 5569 6841 62420144545 0410 6555 7424 6066 3688 5813 7676 4201 5387 4002 62620233793 Hello, This is not found on our database. Kindly confirm the meter number. 62420219768. This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on.