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Ticket No:
#00015169
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history 57100078294 Please at least one year history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below 2020 VH, Operator_Name_ Terminal Retailer Meter_Number Transaction Ref Account_Number Actual_Trans_Date Customer_Location_Reference Debt Refund VAT Tariff Meter_Type Last_Vend_Date Customer_Name Energy_In_Kwh Cost_of_Energy Amount_Tendered DataPex 00001 DATAPEX 57100078294 Adroit3EMDB03939001 6341100530/01 31 Jan 2020 15:50 BAU6341100530-01 238 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 160 4762 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB04323922 6341100530/01 09 Mar 2020 17:55 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB04510654 6341100530/01 05 Apr 2020 14:18 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB04662994 6341100530/01 26 Apr 2020 15:23 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB04764896 6341100530/01 13 May 2020 09:22 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB04895069 6341100530/01 01 Jun 2020 04:34 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB04960953 6341100530/01 11 Jun 2020 13:54 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB05127730 6341100530/01 03 Jul 2020 14:48 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 15 Oct 2020 17:39 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB05291291 6341100530/01 25 Jul 2020 20:58 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB05550863 6341100530/01 22 Aug 2020 12:31 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB05741472 6341100530/01 09 Sep 2020 15:27 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 09 Sep 2020 15:27 ALH WAZIRI 156 4651 5000 Operator_Name_ Terminal Retailer Meter_Number Transaction Ref Account_Number Actual_Trans_Date Customer_Location_Reference Debt Refund VAT Tariff Meter_Type Last_Vend_Date Customer_Name Energy_In_Kwh Cost_of_Energy Amount_Tendered BOCA1 00001 BOCA 57100078294 Adroit3EMDB06094485 6341100530/01 15 Oct 2020 17:39 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 04 Nov 2020 12:51 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB06307655 6341100530/01 04 Nov 2020 12:51 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 17 Dec 2020 11:16 ALH WAZIRI 156 4651 5000 BOCA1 00001 BOCA 57100078294 Adroit3EMDB06702463 6341100530/01 17 Dec 2020 11:16 BAU6341100530-01 349 SINGLE PHASE RESIDENTIAL (R2) ZTE Elec (1 Phase) Keypad (STS) 17 Dec 2020 11:16 ALH WAZIRI 156 4651 5000