JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00015096
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history 54161065575
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Find below, Transaction Details Token Details Transaction ID: 1173161463071924 Transaction Date/Time: 2021-03-01 21:31:59 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 3956 2293 4510 5522 5641 Transaction ID: 1221161193527224 Transaction Date/Time: 2021-01-29 16:47:52 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦279.07 Energy Cost: ₦3,720.93 KwH: 73.35 Amount Tendered: ₦4,000.00 6537 1889 1826 8066 4007 Transaction ID: 1969161389923924 Transaction Date/Time: 2021-02-21 10:20:39 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 7241 8887 8132 3030 2997 Transaction ID: 2118161513792824 Transaction Date/Time: 2021-03-07 18:25:28 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 5117 4492 1416 9852 9694 Transaction ID: 2354161554021224 Transaction Date/Time: 2021-03-12 10:10:12 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 4336 9269 5726 5361 1253 Transaction ID: 3122160992793224 Transaction Date/Time: 2021-01-06 11:12:12 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 91.68 Amount Tendered: ₦5,000.00 6472 3365 3419 1717 5410 Transaction ID: 3211161302179924 Transaction Date/Time: 2021-02-11 06:36:39 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 0654 8150 5424 0046 2208 Transaction ID: 4156160950017024 Transaction Date/Time: 2021-01-01 12:23:09 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦279.07 Energy Cost: ₦3,720.93 KwH: 73.35 Amount Tendered: ₦4,000.00 1776 9733 8823 8239 2220 Transaction ID: 5361161547189924 Transaction Date/Time: 2021-03-11 15:11:39 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 2296 2882 3266 8797 7053 Transaction ID: 5634161357013424 Transaction Date/Time: 2021-02-17 14:55:34 Meter No.: 54161065575 Account No.: 6311700077-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 3079 4708 9072 7702 1312