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Ticket No:
#00015047
Issue Type:
Reversal
Complaint
Request
Support
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Tamper Code
Vending History
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Reversal
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Issue Description:
Please find attached the request for reversal as discussed. Thank you ---------- Forwarded message --------- From: Roger Retchen <rogersibro1@gmail.com> Date: Fri, Mar 12, 2021 at 1:10 PM Subject: REQUEST FOR CANCELLATION AND REVERSAL OF PAYMENT TRANSACTION ID 28771161417672524 (N20,003.00) - FARIN GADA To: Nelson Egwemi <negwemi@gmail.com>, Nelson Egwemi <nelson.egwemi@jedplc.com>, Kasham Tanko-Yusuf <kashamtankoyusuf.kty@gmail.com> Cc: JED PLC <jedplctreasur@yahoo.com>, Adamu Haruna <adamuharuna86@yahoo.com>, Rabilu Dabule <rabilu.yunusa@jedplc.com>, pam john <ptexx1105@yahoo.com>, adanguarenge <adanguarenge@yahoo.com>, chinedu iwuagwu <saintmc4life@gmail.com>, <husman847@gmail.com>, Olagbaju Ibukun <olagbajuibk@gmail.com> The above subject matter and Cashier’s report/request letter attached refers. Details as follows: Date: 8th March, 2021 To: The Head, Corporate Finance From: The Regional Head Finance, Jos Metropolitan Region Subject: RE: REPORT/REQUEST FOR THE CANCELLATION AND REVERSAL OF PAYMENT WITH TRANSACTION ID NO. 2871161417672524 (N20,003.00) ACCOUNT NO. 612754260301 (MUSA) The above subject matter and Cashier’s report/request letter attached refers. Details as follows: • Account Name: Musa • Customer Account No: 612754260301 • Customer Address: Sabon Layi • Customer Type: Postpaid • Transaction ID: 2871161417672524 • Amount to be Cancelled/Revised: N20, 003.00 only • Date of Transaction: 24th February, 2021 • Cashier’s Name: Hafsat A. Usman • Staff No: 1061 • Cash Office: Farin Gada • Reason: The Cashier erroneously transacted twenty thousand three naira (N20, 003.00) only instead of two thousand naira (N2, 000.00) only, reason being that her finger mistakenly touched the "3" button which this was not noticed until the transaction was completed. Sir, above is for your information, consideration and approval please. Thanks, RETCHEN ROGERS IBRAHIM REGIONAL HEAD FINANCE (JOS METRO) -- Kasham Tanko Yusuf.
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