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Ticket No:
#00014980
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt Kindly help me with the debt profile of the following meter 54161065005. Nd vending history opening balance
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Good morning, Find below, Debt Details • Name: Outstanding • Reference Number: 6321531244-01 • Start Date: 4/22/2019 • Category: Outstanding Balance • Original Balance: $94,531.70 • Outstanding Balance: $60,531.70 • Running Balance: $60,531.70 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 8/13/2020 10:17:18 AM Date Sold: 04/03/19 09:44 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 190630845071 Supplier Ref: 190630845071 Receipt: Adroit3EMDB01949248 Total Value: N2,000.00 Standard: N2,000.00 - 30841625623512551325 Fixed: N0.00 Date Sold: 30/03/19 11:51 Meter/Type: 54161065005 Retailer/Operator: Fucil/ Token Ref: 647410371942730 Supplier Ref: 647410371942730 Receipt: FuGrp3EMDB02094511 Total Value: N1,000.00 Standard: N1,000.00 - 07306676337053692175 Fixed: N0.00 Date Sold: 03/04/19 11:04 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 190931004224 Supplier Ref: 190931004224 Receipt: Adroit3EMDB02118330 Total Value: N2,000.00 Standard: N2,000.00 - 68062516984737503840 Fixed: N0.00 Date Sold: 11/04/19 16:38 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 155499350368 Supplier Ref: 155499350368 Receipt: Adroit3EMDB02167011 Total Value: N400.00 Standard: N400.00 - 53071902599370424813 Fixed: N0.00 Date Sold: 12/04/19 11:22 Meter/Type: 54161065005 Retailer/Operator: Fucil/ Token Ref: 443930289344620 Supplier Ref: 443930289344620 Receipt: FuGrp3EMDB02170475 Total Value: N700.00 Standard: N700.00 - 47350903781936350935 Fixed: N0.00 Date Sold: 15/04/19 11:38 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 155532110325 Supplier Ref: 155532110325 Receipt: Adroit3EMDB02183845 Total Value: N700.00 Standard: N700.00 - 26123869422102606989 Fixed: N0.00 Date Sold: 04/05/19 11:51 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 155696348810 Supplier Ref: 155696348810 Receipt: Adroit3EMDB02294430 Total Value: N5,500.00 Standard: N1,500.00 - 56146177825261472783 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/05/19 09:51 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191270851538 Supplier Ref: 191270851538 Receipt: Adroit3EMDB02309774 Total Value: N10.00 Standard: N10.00 - 15025476222688710094 Fixed: N0.00 Date Sold: 11/05/19 12:56 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191311156112 Supplier Ref: 191311156112 Receipt: Adroit3EMDB02327813 Total Value: N1,000.00 Standard: N1,000.00 - 60540673649871242468 Fixed: N0.00 Date Sold: 27/05/19 13:17 Meter/Type: 54161065005 Retailer/Operator: Fucil/ Token Ref: 22969684940603 Supplier Ref: 22969684940603 Receipt: FuGrp3EMDB02403098 Total Value: N1,000.00 Standard: N1,000.00 - 55725304284583907198 Fixed: N0.00 Date Sold: 03/06/19 20:50 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191541950175 Supplier Ref: 191541950175 Receipt: Adroit3EMDB02448497 Total Value: N3,500.00 Standard: N1,500.00 - 24239788686882332674 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/06/19 11:27 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191661027504 Supplier Ref: 191661027504 Receipt: Adroit3EMDB02508276 Total Value: N500.00 Standard: N500.00 - 38274874512499778645 Fixed: N0.00 Date Sold: 21/06/19 10:59 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191720959118 Supplier Ref: 191720959118 Receipt: Adroit3EMDB02535771 Total Value: N500.00 Standard: N500.00 - 60937189283182893209 Fixed: N0.00 Date Sold: 27/06/19 18:17 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 156165226589 Supplier Ref: 156165226589 Receipt: Adroit3EMDB02566807 Total Value: N500.00 Standard: N500.00 - 44149486444629908695 Fixed: N0.00 Date Sold: 04/07/19 20:29 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191851929163 Supplier Ref: 191851929163 Receipt: Adroit3EMDB02601411 Total Value: N3,000.00 Standard: N1,000.00 - 18973788682609632162 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/07/19 12:28 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 191941128315 Supplier Ref: 191941128315 Receipt: Adroit3EMDB02642850 Total Value: N500.00 Standard: N500.00 - 18902870603511508913 Fixed: N0.00 Date Sold: 20/07/19 19:38 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192011838252 Supplier Ref: 192011838252 Receipt: Adroit3EMDB02678168 Total Value: N1,000.00 Standard: N1,000.00 - 16416727415129710770 Fixed: N0.00 Date Sold: 29/07/19 12:00 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 156439444645 Supplier Ref: 156439444645 Receipt: Adroit3EMDB02716120 Total Value: N500.00 Standard: N500.00 - 61594908315429616134 Fixed: N0.00 Date Sold: 05/08/19 13:43 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192171243208 Supplier Ref: 192171243208 Receipt: Adroit3EMDB02757800 Total Value: N2,500.00 Standard: N500.00 - 33143524161106716610 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/08/19 13:26 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 156543640025 Supplier Ref: 156543640025 Receipt: Adroit3EMDB02785025 Total Value: N500.00 Standard: N500.00 - 35545155957052918476 Fixed: N0.00 Date Sold: 23/08/19 12:33 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192351133561 Supplier Ref: 192351133561 Receipt: Adroit3EMDB02847050 Total Value: N500.00 Standard: N500.00 - 46327692244464202990 Fixed: N0.00 Date Sold: 24/08/19 13:03 Meter/Type: 54161065005 Retailer/Operator: Fucil/ Token Ref: 704288157330894 Supplier Ref: 704288157330894 Receipt: FuGrp3EMDB02852781 Total Value: N500.00 Standard: N500.00 - 05879515268215863211 Fixed: N0.00 Date Sold: 29/08/19 17:51 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192411652002 Supplier Ref: 192411652002 Receipt: Adroit3EMDB02878001 Total Value: N1,000.00 Standard: N1,000.00 - 25997240738632749781 Fixed: N0.00 Date Sold: 31/08/19 13:43 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192431243420 Supplier Ref: 192431243420 Receipt: Adroit3EMDB02888191 Total Value: N1,000.00 Standard: N1,000.00 - 21825288824225542079 Fixed: N0.00 Date Sold: 21/09/19 12:01 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 156906009866 Supplier Ref: 156906009866 Receipt: Adroit3EMDB03000326 Total Value: N2,500.00 Standard: N500.00 - 30009230891934934551 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/09/19 17:14 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192701615043 Supplier Ref: 192701615043 Receipt: Adroit3EMDB03034528 Total Value: N1,000.00 Standard: N1,000.00 - 40474798895091892525 Fixed: N0.00 Date Sold: 02/10/19 17:17 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192751618392 Supplier Ref: 192751618392 Receipt: Adroit3EMDB03064339 Total Value: N2,500.00 Standard: N500.00 - 59872605515379333440 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/10/19 12:21 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 157027093050 Supplier Ref: 157027093050 Receipt: Adroit3EMDB03079860 Total Value: N500.00 Standard: N500.00 - 47371375031190392043 Fixed: N0.00 Date Sold: 14/10/19 14:50 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 192871351341 Supplier Ref: 192871351341 Receipt: Adroit3EMDB03125975 Total Value: N1,500.00 Standard: N1,500.00 - 55646204597277933441 Fixed: N0.00 Date Sold: 30/10/19 16:15 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 193031516512 Supplier Ref: 193031516512 Receipt: Adroit3EMDB03217331 Total Value: N1,000.00 Standard: N1,000.00 - 30116104922210511050 Fixed: N0.00 Date Sold: 13/11/19 14:35 Meter/Type: 54161065005 Retailer/Operator: Fucil/ Token Ref: 996472654651903 Supplier Ref: 996472654651903 Receipt: FuGrp3EMDB03303624 Total Value: N2,500.00 Standard: N500.00 - 32797002562861595280 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/11/19 11:24 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 193261026182 Supplier Ref: 193261026182 Receipt: Adroit3EMDB03355172 Total Value: N500.00 Standard: N500.00 - 36491289311903819639 Fixed: N0.00 Date Sold: 28/11/19 11:49 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 193321051218 Supplier Ref: 193321051218 Receipt: Adroit3EMDB03404967 Total Value: N2,000.00 Standard: N2,000.00 - 14965245133557621316 Fixed: N0.00 Date Sold: 28/12/19 15:37 Meter/Type: 54161065005 Retailer/Operator: Fucil/ Token Ref: 463811322005056 Supplier Ref: 463811322005056 Receipt: FuGrp3EMDB03655352 Total Value: N3,000.00 Standard: N1,000.00 - 50376100224932964085 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/01/20 14:40 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 200281343441 Supplier Ref: 200281343441 Receipt: Adroit3EMDB03906545 Total Value: N3,000.00 Standard: N1,000.00 - 11013441499946940791 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/01/20 12:41 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 200311141568 Supplier Ref: 200311141568 Receipt: Adroit3EMDB03935013 Total Value: N1,000.00 Standard: N1,000.00 - 18854023883484172666 Fixed: N0.00 Date Sold: 29/02/20 14:13 Meter/Type: 54161065005 Retailer/Operator: DATAPEX/ Token Ref: 158297839629 Supplier Ref: 158297839629 Receipt: Adroit3EMDB04219852 Total Value: N3,500.00 Standard: N1,500.00 - 53306072457833397710 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/03/20 21:49 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 200872048520 Supplier Ref: 200872048520 Receipt: Adroit3EMDB04442792 Total Value: N3,000.00 Standard: N1,000.00 - 37806109158405584820 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/03/20 13:05 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 200911204587 Supplier Ref: 200911204587 Receipt: Adroit3EMDB04469542 Total Value: N1,000.00 Standard: N1,000.00 - 13984738521983150827 Fixed: N0.00 Date Sold: 12/04/20 21:53 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201032053252 Supplier Ref: 201032053252 Receipt: Adroit3EMDB04560047 Total Value: N3,000.00 Standard: N1,000.00 - 44897330415173068961 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/04/20 09:42 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201110942518 Supplier Ref: 201110942518 Receipt: Adroit3EMDB04612563 Total Value: N500.00 Standard: N500.00 - 01930103737449574475 Fixed: N0.00 Date Sold: 23/04/20 12:55 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201141255284 Supplier Ref: 201141255284 Receipt: Adroit3EMDB04633314 Total Value: N1,000.00 Standard: N1,000.00 - 24822465254912066966 Fixed: N0.00 Date Sold: 30/04/20 12:45 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201211245370 Supplier Ref: 201211245370 Receipt: Adroit3EMDB04686947 Total Value: N3,250.00 Standard: N3,250.00 - 68964216660987827796 Fixed: N0.00 Date Sold: 23/05/20 11:52 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201441152120 Supplier Ref: 201441152120 Receipt: Adroit3EMDB04832932 Total Value: N3,200.00 Standard: N1,200.00 - 03486880805411315976 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/05/20 11:55 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201441155074 Supplier Ref: 201441155074 Receipt: Adroit3EMDB04832989 Total Value: N2,000.00 Standard: N2,000.00 - 37803076113092742852 Fixed: N0.00 Date Sold: 13/07/20 11:29 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 201951129478 Supplier Ref: 201951129478 Receipt: Adroit3EMDB05190758 Total Value: N5,000.00 Standard: N1,000.00 - 40695404864137582775 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/07/20 09:06 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 202100906361 Supplier Ref: 202100906361 Receipt: Adroit3EMDB05310878 Total Value: N1,000.00 Standard: N1,000.00 - 28681271167035271970 Fixed: N0.00 Date Sold: 13/08/20 10:17 Meter/Type: 54161065005 Retailer/Operator: BOCA/ Token Ref: 202261017241 Supplier Ref: 202261017241 Receipt: Adroit3EMDB05469490 Total Value: N2,500.00 Standard: N500.00 - 05568479201458246642 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 59