JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014972
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY =54161079832 Dear support Team, Kindly assist with the vending history of the customer 54161079832 Thanks Joseph Ochoche Gboko Region
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 02/02/19 09:37 Meter/Type: 54161079832 Retailer/Operator: DATAPEX/ Token Ref: 154909306371 Supplier Ref: 154909306371 Receipt: Adroit3EMDB01730252 Total Value: N3,200.00 Standard: N3,200.00 - 02940627481521504365 Fixed: N0.00 Date Sold: 29/07/19 18:36 Meter/Type: 54161079832 Retailer/Operator: BOCA/ Token Ref: 192101736191 Supplier Ref: 192101736191 Receipt: Adroit3EMDB02719806 Total Value: N3,000.00 Standard: N3,000.00 - 50509371993839657925 Fixed: N0.00 Date Sold: 23/04/20 15:42 Meter/Type: 54161079832 Retailer/Operator: BOCA/ Token Ref: 201141542323 Supplier Ref: 201141542323 Receipt: Adroit3EMDB04634502 Total Value: N3,250.00 Standard: N3,250.00 - 66086431354312529920 Fixed: N0.00 Total records returned: 7