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Ticket No:
#00014955
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY 54161005217 Dear ICT Team, compliments. Please kindly furnish me with the vending history of the below customer: MSN: 54161005217 Name: Mrs. Hannatu Taddy 1 Thank you. Best regards.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below. Date Sold: 17/04/19 12:41 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 191071141290 Supplier Ref: 191071141290 Receipt: Adroit3EMDB02196209 Total Value: N3,000.00 Standard: N3,000.00 - 69616716077494566639 Fixed: N0.00 Date Sold: 21/06/19 17:44 Meter/Type: 54161005217 Retailer/Operator: DATAPEX/ Token Ref: 156113187127 Supplier Ref: 156113187127 Receipt: Adroit3EMDB02538760 Total Value: N1,200.00 Standard: N1,200.00 - 62281553768367875736 Fixed: N0.00 Date Sold: 22/07/19 09:14 Meter/Type: 54161005217 Retailer/Operator: DATAPEX/ Token Ref: 156377967335 Supplier Ref: 156377967335 Receipt: Adroit3EMDB02681777 Total Value: N1,500.00 Standard: N1,500.00 - 42578979413146083218 Fixed: N0.00 Date Sold: 13/08/19 17:08 Meter/Type: 54161005217 Retailer/Operator: DATAPEX/ Token Ref: 156570889415 Supplier Ref: 156570889415 Receipt: Adroit3EMDB02799207 Total Value: N1,000.00 Standard: N1,000.00 - 65006137591062872139 Fixed: N0.00 Date Sold: 26/08/19 10:35 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 192380936018 Supplier Ref: 192380936018 Receipt: Adroit3EMDB02858570 Total Value: N1,000.00 Standard: N1,000.00 - 20980653589941877115 Fixed: N0.00 Date Sold: 13/09/19 15:51 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 192561452143 Supplier Ref: 192561452143 Receipt: Adroit3EMDB02959528 Total Value: N1,200.00 Standard: N1,200.00 - 32652626202218955961 Fixed: N0.00 Date Sold: 30/09/19 10:06 Meter/Type: 54161005217 Retailer/Operator: Pagatech/ Token Ref: 927309079892 Supplier Ref: 927309079892 Receipt: PagT13EMDB03045902 Total Value: N1,000.00 Standard: N1,000.00 - 03542632185110929536 Fixed: N0.00 Date Sold: 21/10/19 11:07 Meter/Type: 54161005217 Retailer/Operator: Pagatech/ Token Ref: 929410084727 Supplier Ref: 929410084727 Receipt: PagT13EMDB03160718 Total Value: N1,300.00 Standard: N1,300.00 - 05015160114130366116 Fixed: N0.00 Date Sold: 13/11/19 10:24 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 193170926260 Supplier Ref: 193170926260 Receipt: Adroit3EMDB03301730 Total Value: N1,000.00 Standard: N1,000.00 - 11119524960856748275 Fixed: N0.00 Date Sold: 28/11/19 11:46 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 193321048493 Supplier Ref: 193321048493 Receipt: Adroit3EMDB03404940 Total Value: N1,400.00 Standard: N1,400.00 - 26546946437678724133 Fixed: N0.00 Date Sold: 18/12/19 14:22 Meter/Type: 54161005217 Retailer/Operator: DATAPEX/ Token Ref: 157667190363 Supplier Ref: 157667190363 Receipt: Adroit3EMDB03562574 Total Value: N1,500.00 Standard: N1,500.00 - 65341330794189997989 Fixed: N0.00 Date Sold: 04/01/20 15:26 Meter/Type: 54161005217 Retailer/Operator: Pagatech/ Token Ref: 000414292396 Supplier Ref: 000414292396 Receipt: PagT13EMDB03709219 Total Value: N2,000.00 Standard: N2,000.00 - 31056628138693207176 Fixed: N0.00 Date Sold: 22/01/20 17:37 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 200221640440 Supplier Ref: 200221640440 Receipt: Adroit3EMDB03857806 Total Value: N3,000.00 Standard: N1,000.00 - 56149725909006488725 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/02/20 14:28 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 200331328548 Supplier Ref: 200331328548 Receipt: Adroit3EMDB03955665 Total Value: N3,000.00 Standard: N1,000.00 - 58657139323709746960 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/02/20 11:41 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 200361041204 Supplier Ref: 200361041204 Receipt: Adroit3EMDB03983820 Total Value: N1,000.00 Standard: N1,000.00 - 17389016886221648534 Fixed: N0.00 Date Sold: 10/02/20 16:30 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 200411530471 Supplier Ref: 200411530471 Receipt: Adroit3EMDB04030821 Total Value: N1,000.00 Standard: N1,000.00 - 50685616267916871984 Fixed: N0.00 Date Sold: 17/02/20 10:05 Meter/Type: 54161005217 Retailer/Operator: Pagatech/ Token Ref: 004809059635 Supplier Ref: 004809059635 Receipt: PagT13EMDB04088148 Total Value: N1,500.00 Standard: N1,500.00 - 14756534351412148188 Fixed: N0.00 Date Sold: 25/02/20 16:44 Meter/Type: 54161005217 Retailer/Operator: DATAPEX/ Token Ref: 158264185684 Supplier Ref: 158264185684 Receipt: Adroit3EMDB04173016 Total Value: N3,000.00 Standard: N3,000.00 - 27205036583664223852 Fixed: N0.00 Date Sold: 25/03/20 13:55 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 200851255043 Supplier Ref: 200851255043 Receipt: Adroit3EMDB04420333 Total Value: N5,000.00 Standard: N3,000.00 - 49607665607339673468 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/04/20 13:03 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 201151303310 Supplier Ref: 201151303310 Receipt: Adroit3EMDB04641932 Total Value: N4,000.00 Standard: N2,000.00 - 31376118195783753644 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/05/20 13:02 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 201371302136 Supplier Ref: 201371302136 Receipt: Adroit3EMDB04788308 Total Value: N4,000.00 Standard: N2,000.00 - 04635049193683092090 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/06/20 15:42 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 201681542276 Supplier Ref: 201681542276 Receipt: Adroit3EMDB04995707 Total Value: N3,000.00 Standard: N1,000.00 - 45152944278168739496 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/06/20 19:47 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 201801948051 Supplier Ref: 201801948051 Receipt: Adroit3EMDB05082786 Total Value: N3,000.00 Standard: N3,000.00 - 53348890483044016869 Fixed: N0.00 Date Sold: 22/07/20 08:32 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 202040832231 Supplier Ref: 202040832231 Receipt: Adroit3EMDB05255794 Total Value: N3,000.00 Standard: N1,000.00 - 07008050358681307802 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/08/20 20:04 Meter/Type: 54161005217 Retailer/Operator: BOCA/ Token Ref: 202192004588 Supplier Ref: 202192004588 Receipt: Adroit3EMDB05411765 Total Value: N3,000.00 Standard: N1,000.00 - 00284442040631575287 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 38