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Ticket No:
#00014947
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY - 54160981996
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below, Date Sold: 29/05/19 18:17 Meter/Type: 54160981996 Retailer/Operator: BOCA/ Token Ref: 191491717324 Supplier Ref: 191491717324 Receipt: Adroit3EMDB02416337 Total Value: N1,500.00 Standard: N1,500.00 - 67460780256988998954 Fixed: N0.00 Date Sold: 24/03/20 15:01 Meter/Type: 54160981996 Retailer/Operator: BOCA/ Token Ref: 200841401063 Supplier Ref: 200841401063 Receipt: Adroit3EMDB04412922 Total Value: N4,000.00 Standard: N869.95 - 56762715286801308131 Debt: N3,130.05 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/04/20 15:44 Meter/Type: 54160981996 Retailer/Operator: BOCA/ Token Ref: 201081544163 Supplier Ref: 201081544163 Receipt: Adroit3EMDB04590807 Total Value: N1,000.00 Standard: N1,000.00 - 38176135172830817272 Fixed: N0.00 Date Sold: 02/07/20 08:32 Meter/Type: 54160981996 Retailer/Operator: BOCA/ Token Ref: 201840832485 Supplier Ref: 201840832485 Receipt: Adroit3EMDB05115698 Total Value: N1,000.00 Standard: N1,000.00 - 70736076412898410545 Fixed: N0.00 Total records returned: 6