JED Plc
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Ticket No:
#00014940
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt balance Please kindly help me with the vending history opening balance and outstanding debt balance of the following meter 04172820823. thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Good morning, Find below, Date Sold: 16/12/16 13:46 Meter/Type: 04172820823 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 635113460231 Supplier Ref: 635113460231 Receipt: JEDNIG3EMDB00097761 Total Value: N7,000.00 Standard: N7,000.00 - 06931819260668317565 Date Sold: 03/03/17 10:38 Meter/Type: 04172820823 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 706210380395 Supplier Ref: 706210380395 Receipt: JEDNIG3EMDB00162367 Total Value: N1,500.00 Standard: N1,500.00 - 62886096021266592918 Date Sold: 06/06/17 10:12 Meter/Type: 04172820823 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 715710120240 Supplier Ref: 715710120240 Receipt: JEDNIG3EMDB00282950 Total Value: N1,500.00 Standard: N1,500.00 - 55097805222611039640 Date Sold: 21/03/18 09:19 Meter/Type: 04172820823 Retailer/Operator: DATAPEX/ Token Ref: 000642578047 Supplier Ref: 000642578047 Receipt: Adroit3EMDB00677645 Total Value: N2,000.00 Standard: N2,000.00 - 42976281109293159510 Date Sold: 03/04/20 15:04 Meter/Type: 04172820823 Retailer/Operator: BOCA/ Token Ref: 200941404372 Supplier Ref: 200941404372 Receipt: Adroit3EMDB04499271 Total Value: N1,000.00 Standard: N1,000.00 - 64634717005445897507 Fixed: N0.00 Date Sold: 13/05/20 15:25 Meter/Type: 04172820823 Retailer/Operator: BOCA/ Token Ref: 201341525570 Supplier Ref: 201341525570 Receipt: Adroit3EMDB04767407 Total Value: N1,000.00 Standard: N1,000.00 - 69723017731385367410 Fixed: N0.00 Date Sold: 04/07/20 16:29 Meter/Type: 04172820823 Retailer/Operator: BOCA/ Token Ref: 201861629343 Supplier Ref: 201861629343 Receipt: Adroit3EMDB05136475 Total Value: N10,000.00 Standard: N10,000.00 - 55217644153893876499 Fixed: N0.00 Date Sold: 17/07/20 17:08 Meter/Type: 04172820823 Retailer/Operator: BOCA/ Token Ref: 201991708587 Supplier Ref: 201991708587 Receipt: Adroit3EMDB05221796 Total Value: N1,000.00 Standard: N1,000.00 - 24385936483906400118 Fixed: N0.00 Date Sold: 27/07/20 20:33 Meter/Type: 04172820823 Retailer/Operator: BOCA/ Token Ref: 202092033432 Supplier Ref: 202092033432 Receipt: Adroit3EMDB05308649 Total Value: N1,000.00 Standard: N1,000.00 - 18668729981887712805 Fixed: N0.00 Date Sold: 06/08/20 11:32 Meter/Type: 04172820823 Retailer/Operator: BOCA/ Token Ref: 202191132517 Supplier Ref: 202191132517 Receipt: Adroit3EMDB05405540 Total Value: N2,000.00 Standard: N2,000.00 - 61639435126691247833 Fixed: N0.00 Total records returned: 10 04172820823 This customer does not have any Debt accounts associated