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Ticket No:
#00014939
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY METER NO 54161093965 EMMANUEL OBEYA
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 08/06/18 18:48 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 920362305794427 Supplier Ref: 920362305794427 Receipt: FuGrp3EMDB00822966 Total Value: N100.00 Standard: N100.00 - 26061016211402413425 Fixed: N0.00 Date Sold: 08/06/18 18:51 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 837456778451506 Supplier Ref: 837456778451506 Receipt: FuGrp3EMDB00822970 Total Value: N3,000.00 Standard: N3,000.00 - 12722619189704861323 Fixed: N0.00 Date Sold: 07/07/18 13:22 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 202157127354506 Supplier Ref: 202157127354506 Receipt: FuGrp3EMDB00885181 Total Value: N3,000.00 Standard: N3,000.00 - 51741013297675863730 Fixed: N0.00 Date Sold: 18/08/18 12:48 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 780489130620999 Supplier Ref: 780489130620999 Receipt: FuGrp3EMDB00987151 Total Value: N3,000.00 Standard: N3,000.00 - 66259060095795222986 Fixed: N0.00 Date Sold: 13/10/18 09:12 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 86203902620998 Supplier Ref: 86203902620998 Receipt: FuGrp3EMDB01157857 Total Value: N3,000.00 Standard: N3,000.00 - 56875241399499937432 Fixed: N0.00 Date Sold: 30/11/18 08:36 Meter/Type: 54161093965 Retailer/Operator: DATAPEX/ Token Ref: 000679149830 Supplier Ref: 000679149830 Receipt: Adroit3EMDB01324303 Total Value: N3,000.00 Standard: N3,000.00 - 32384111323085167662 Fixed: N0.00 Date Sold: 12/01/19 14:20 Meter/Type: 54161093965 Retailer/Operator: DATAPEX/ Token Ref: 154729560711 Supplier Ref: 154729560711 Receipt: Adroit3EMDB01567526 Total Value: N3,000.00 Standard: N3,000.00 - 22597666582646290831 Fixed: N0.00 Date Sold: 20/02/19 14:46 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 190511346540 Supplier Ref: 190511346540 Receipt: Adroit3EMDB01865561 Total Value: N3,000.00 Standard: N3,000.00 - 70445169007748567687 Fixed: N0.00 Date Sold: 05/04/19 11:40 Meter/Type: 54161093965 Retailer/Operator: DATAPEX/ Token Ref: 155445724391 Supplier Ref: 155445724391 Receipt: Adroit3EMDB02131889 Total Value: N1,000.00 Standard: N1,000.00 - 03829758029330027244 Fixed: N0.00 Date Sold: 24/04/19 16:37 Meter/Type: 54161093965 Retailer/Operator: DATAPEX/ Token Ref: 155611664626 Supplier Ref: 155611664626 Receipt: Adroit3EMDB02235407 Total Value: N1,000.00 Standard: N1,000.00 - 60717321380798031703 Fixed: N0.00 Date Sold: 11/05/19 16:25 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 191311525300 Supplier Ref: 191311525300 Receipt: Adroit3EMDB02328857 Total Value: N3,150.00 Standard: N3,150.00 - 72886907405890097403 Fixed: N0.00 Date Sold: 26/07/19 20:09 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 192071909138 Supplier Ref: 192071909138 Receipt: Adroit3EMDB02706817 Total Value: N7,000.00 Standard: N1,000.00 - 07690001501887759712 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/08/19 11:15 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 192211015390 Supplier Ref: 192211015390 Receipt: Adroit3EMDB02777689 Total Value: N3,150.00 Standard: N1,150.00 - 40075223741811719081 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/08/19 11:19 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 192211019501 Supplier Ref: 192211019501 Receipt: Adroit3EMDB02777718 Total Value: N2,000.00 Standard: N2,000.00 - 70897371894323804101 Fixed: N0.00 Date Sold: 02/11/19 21:09 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 193062010417 Supplier Ref: 193062010417 Receipt: Adroit3EMDB03241544 Total Value: N9,150.00 Standard: N3,150.00 - 53747590054698702526 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/12/19 00:27 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 930576175224924 Supplier Ref: 930576175224924 Receipt: FuGrp3EMDB03586698 Total Value: N5,150.00 Standard: N3,150.00 - 16866944331301908669 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 01/02/20 10:54 Meter/Type: 54161093965 Retailer/Operator: Fucil/ Token Ref: 986988535870022 Supplier Ref: 986988535870022 Receipt: FuGrp3EMDB03945187 Total Value: N7,150.00 Standard: N3,150.00 - 70848266305346559480 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/04/20 22:26 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 200932126405 Supplier Ref: 200932126405 Receipt: Adroit3EMDB04494483 Total Value: N7,350.00 Standard: N3,350.00 - 26924775996079847523 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/05/20 08:48 Meter/Type: 54161093965 Retailer/Operator: BOCA/ Token Ref: 201500848538 Supplier Ref: 201500848538 Receipt: Adroit3EMDB04871737 Total Value: N5,350.00 Standard: N3,350.00 - 52077500132626190675 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 26