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Ticket No:
#00014908
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR DEBT DETAILS AND VENDING HISTORY Please kindly assist with debt details and vending history for MSN 54160905300
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Anas Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Find the VH below Date Sold: 28/07/17 13:39 Meter/Type: 54160905300 Retailer/Operator: JEDTUDUNWADA/oketura Token Ref: 720913390182 Supplier Ref: 720913390182 Receipt: JEDNIG3EMDB00350584 Total Value: N16,000.00 Standard: N3,500.00 - 33447799768932874582 Debt: N12,500.00 - Total Debt/Refund Date Sold: 25/08/17 19:19 Meter/Type: 54160905300 Retailer/Operator: Fucil/ Token Ref: 595858301544987 Supplier Ref: 595858301544987 Receipt: FuGrp3EMDB00386028 Total Value: N5,000.00 Standard: N2,500.00 - 70291385052739593923 Debt: N2,500.00 - Total Debt/Refund Date Sold: 05/09/17 11:46 Meter/Type: 54160905300 Retailer/Operator: JEDTUDUNWADA/oketura Token Ref: 724811460238 Supplier Ref: 724811460238 Receipt: JEDNIG3EMDB00399768 Total Value: N10,000.00 Standard: N7,500.00 - 31068017258137168754 Debt: N2,500.00 - Total Debt/Refund Date Sold: 22/09/17 14:43 Meter/Type: 54160905300 Retailer/Operator: JEDTUDUNWADA/oketura Token Ref: 726514430104 Supplier Ref: 726514430104 Receipt: JEDNIG3EMDB00422537 Total Value: N5,000.00 Standard: N5,000.00 - 28900905841036483669 Date Sold: 29/09/17 16:06 Meter/Type: 54160905300 Retailer/Operator: JEDGOMBE/musman Token Ref: 727216060414 Supplier Ref: 727216060414 Receipt: JEDNIG3EMDB00431886 Total Value: N2,000.00 Standard: N2,000.00 - 46336934337586197713 Date Sold: 04/10/17 12:47 Meter/Type: 54160905300 Retailer/Operator: JEDGOMBE/musman Token Ref: 727712470237 Supplier Ref: 727712470237 Receipt: JEDNIG3EMDB00438254 Total Value: N7,500.00 Standard: N5,000.00 - 62802413822898180670 Debt: N2,500.00 - Total Debt/Refund Date Sold: 07/11/17 14:18 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000623311964 Supplier Ref: 000623311964 Receipt: Adroit3EMDB00487613 Total Value: N8,000.00 Standard: N5,500.00 - 58477163078600212885 Debt: N2,500.00 - Total Debt/Refund Date Sold: 23/11/17 15:59 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000625626015 Supplier Ref: 000625626015 Receipt: Adroit3EMDB00509694 Total Value: N5,000.00 Standard: N5,000.00 - 41272756132794626225 Date Sold: 04/12/17 11:21 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000627182122 Supplier Ref: 000627182122 Receipt: Adroit3EMDB00524021 Total Value: N10,000.00 Standard: N7,500.00 - 35551218804371925634 Debt: N2,500.00 - Total Debt/Refund Date Sold: 19/12/17 18:57 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000629387843 Supplier Ref: 000629387843 Receipt: Adroit3EMDB00547074 Total Value: N1,900.00 Standard: N1,900.00 - 11742008929742234821 Date Sold: 23/12/17 01:53 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000629861481 Supplier Ref: 000629861481 Receipt: Adroit3EMDB00553976 Total Value: N2,000.00 Standard: N2,000.00 - 64035099533769865230 Date Sold: 31/12/17 23:47 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000631144835 Supplier Ref: 000631144835 Receipt: Adroit3EMDB00564790 Total Value: N2,700.00 Standard: N200.00 - 52612332115705372341 Debt: N2,500.00 - Total Debt/Refund Date Sold: 31/12/17 23:59 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000631146057 Supplier Ref: 000631146057 Receipt: Adroit3EMDB00564792 Total Value: N1,400.00 Standard: N1,400.00 - 48211043084775623580 Date Sold: 26/01/18 20:07 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 000634866732 Supplier Ref: 000634866732 Receipt: Adroit3EMDB00596857 Total Value: N1,900.00 Standard: N1,900.00 - 06891353999622665517 Date Sold: 21/06/18 15:47 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 817214471671 Supplier Ref: 817214471671 Receipt: Adroit3EMDB00846656 Total Value: N19,000.00 Standard: N6,500.00 - 53648621863529971093 Debt: N12,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/09/18 17:24 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 182481624334 Supplier Ref: 182481624334 Receipt: Adroit3EMDB01041832 Total Value: N10,500.00 Standard: N3,000.00 - 05821907845752981506 Debt: N7,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/12/18 15:38 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 154514031125 Supplier Ref: 154514031125 Receipt: Adroit3EMDB01409978 Total Value: N15,000.00 Standard: N7,500.00 - 36371124711645242222 Debt: N7,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/05/19 12:20 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 155921164693 Supplier Ref: 155921164693 Receipt: Adroit3EMDB02419515 Total Value: N17,000.00 Standard: N4,500.00 - 00858820122976729889 Debt: N12,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/09/19 15:22 Meter/Type: 54160905300 Retailer/Operator: DATAPEX/ Token Ref: 156829454731 Supplier Ref: 156829454731 Receipt: Adroit3EMDB02953598 Total Value: N13,000.00 Standard: N3,000.00 - 21820540106562315473 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/12/19 13:50 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 193471253244 Supplier Ref: 193471253244 Receipt: Adroit3EMDB03525258 Total Value: N12,500.00 Standard: N5,000.00 - 11365774910471297148 Debt: N7,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/12/19 13:38 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 193551240525 Supplier Ref: 193551240525 Receipt: Adroit3EMDB03590370 Total Value: N2,000.00 Standard: N2,000.00 - 06559473159004388793 Fixed: N0.00 Date Sold: 02/04/20 10:58 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 200930957511 Supplier Ref: 200930957511 Receipt: Adroit3EMDB04487661 Total Value: N12,000.00 Standard: N2,000.00 - 22372027809712442249 Debt: N10,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/04/20 14:52 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 200991352028 Supplier Ref: 200991352028 Receipt: Adroit3EMDB04532548 Total Value: N2,000.00 Standard: N2,000.00 - 31072465266925448761 Fixed: N0.00 Date Sold: 08/06/20 16:44 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 201601644305 Supplier Ref: 201601644305 Receipt: Adroit3EMDB04945058 Total Value: N7,000.00 Standard: N2,000.00 - 72135306576553087920 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/08/20 09:06 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 202160906234 Supplier Ref: 202160906234 Receipt: Adroit3EMDB05370444 Total Value: N10,000.00 Standard: N5,000.00 - 17202162436185731841 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/08/20 14:06 Meter/Type: 54160905300 Retailer/Operator: BOCA/ Token Ref: 202181406556 Supplier Ref: 202181406556 Receipt: Adroit3EMDB05397851 Total Value: N100.00 Standard: N100.00 - 29492408879326826099 Fixed: N0.00 Total records returned: 31