JED Plc
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Ticket No:
#00014905
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY Dear Support, Kindly provide VH for 0101178020737. Thank You Sunny Ochekwu Supervisor, Enforcement Unit Otukpo 07060963430
Initiated BY:
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Anas Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 03/07/19 12:39 Meter/Type: 0101178020737 Retailer/Operator: Fucil/ Token Ref: 463662712157084 Supplier Ref: 463662712157084 Receipt: FuGrp3EMDB02594126 Total Value: N5,000.00 Standard: N5,000.00 - 03409716649871141598 Fixed: N0.00 Date Sold: 20/07/19 20:47 Meter/Type: 0101178020737 Retailer/Operator: BOCA/ Token Ref: 192011947455 Supplier Ref: 192011947455 Receipt: Adroit3EMDB02678631 Total Value: N1,000.00 Standard: N1,000.00 - 05012799402439277974 Fixed: N0.00 Date Sold: 23/07/19 19:17 Meter/Type: 0101178020737 Retailer/Operator: BOCA/ Token Ref: 192041816522 Supplier Ref: 192041816522 Receipt: Adroit3EMDB02689860 Total Value: N30,000.00 Standard: N30,000.00 - 04465150999681120913 Fixed: N0.00 Date Sold: 01/11/19 18:36 Meter/Type: 0101178020737 Retailer/Operator: Pagatech/ Token Ref: 930517373381 Supplier Ref: 930517373381 Receipt: PagT13EMDB03234181 Total Value: N10,000.00 Standard: N10,000.00 - 54309748329658067357 Fixed: N0.00 Date Sold: 06/12/19 12:18 Meter/Type: 0101178020737 Retailer/Operator: BOCA/ Token Ref: 193401120373 Supplier Ref: 193401120373 Receipt: Adroit3EMDB03478751 Total Value: N30,000.00 Standard: N30,000.00 - 30296496984085893930 Fixed: N0.00 Date Sold: 07/02/20 10:33 Meter/Type: 0101178020737 Retailer/Operator: BOCA/ Token Ref: 200380933560 Supplier Ref: 200380933560 Receipt: Adroit3EMDB04002283 Total Value: N28,000.00 Standard: N28,000.00 - 15755659104649427511 Fixed: N0.00 Total records returned: 8