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Ticket No:
#00014894
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: VH Dear JED IT, Kindly aid us extract the VH of 54161159170 - Mary Odeh. Regards.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, See below, Date Sold: 05/04/17 08:51 Meter/Type: 54161159170 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 002519150021 Supplier Ref: 002519150021 Receipt: JEDNIG3EMDB00205517 Total Value: N7,000.00 Standard: N3,000.00 - 17998598447935052006 Debt: N4,000.00 - Total Debt/Refund Date Sold: 06/06/17 09:08 Meter/Type: 54161159170 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 715709079479 Supplier Ref: 715709079479 Receipt: JEDNIG3EMDB00282806 Total Value: N9,000.00 Standard: N1,000.00 - 15714280024416294580 Debt: N8,000.00 - Total Debt/Refund Date Sold: 10/08/17 09:03 Meter/Type: 54161159170 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 722209012016 Supplier Ref: 722209012016 Receipt: JEDNIG3EMDB00367112 Total Value: N10,000.00 Standard: N2,000.00 - 33817391480701823312 Debt: N8,000.00 - Total Debt/Refund Date Sold: 13/02/19 17:01 Meter/Type: 54161159170 Retailer/Operator: Fucil/ Token Ref: 504977954122934 Supplier Ref: 504977954122934 Receipt: FuGrp3EMDB01817919 Total Value: N100.00 Standard: N99.00 - 35759871366617769248 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/02/19 17:03 Meter/Type: 54161159170 Retailer/Operator: Fucil/ Token Ref: 751584256949800 Supplier Ref: 751584256949800 Receipt: FuGrp3EMDB01817946 Total Value: N1,000.00 Standard: N999.00 - 34253221095592159574 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/02/19 14:08 Meter/Type: 54161159170 Retailer/Operator: DATAPEX/ Token Ref: 155040531398 Supplier Ref: 155040531398 Receipt: Adroit3EMDB01844206 Total Value: N2,000.00 Standard: N1,999.00 - 11665112686727180989 Debt: N1.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/03/19 15:18 Meter/Type: 54161159170 Retailer/Operator: DATAPEX/ Token Ref: 155170553413 Supplier Ref: 155170553413 Receipt: Adroit3EMDB01954455 Total Value: N6,000.00 Standard: N2,000.00 - 58160310989359557496 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 01/04/19 15:23 Meter/Type: 54161159170 Retailer/Operator: DATAPEX/ Token Ref: 155412501811 Supplier Ref: 155412501811 Receipt: Adroit3EMDB02106296 Total Value: N6,000.00 Standard: N2,000.00 - 72147609212920542798 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/05/19 14:57 Meter/Type: 54161159170 Retailer/Operator: BOCA/ Token Ref: 191241358054 Supplier Ref: 191241358054 Receipt: Adroit3EMDB02296118 Total Value: N6,000.00 Standard: N2,000.00 - 10075541260175399853 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/06/19 09:15 Meter/Type: 54161159170 Retailer/Operator: Fucil/ Token Ref: 921253057372326 Supplier Ref: 921253057372326 Receipt: FuGrp3EMDB02440517 Total Value: N6,000.00 Standard: N2,000.00 - 16743708495454609569 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/07/19 17:25 Meter/Type: 54161159170 Retailer/Operator: Pagatech/ Token Ref: 918316258294 Supplier Ref: 918316258294 Receipt: PagT13EMDB02590977 Total Value: N6,000.00 Standard: N2,000.00 - 30309552143918301022 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/08/19 15:11 Meter/Type: 54161159170 Retailer/Operator: Fucil/ Token Ref: 333496736448073 Supplier Ref: 333496736448073 Receipt: FuGrp3EMDB02774320 Total Value: N4,010.00 Standard: N10.00 - 21184275371153977464 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/10/19 14:27 Meter/Type: 54161159170 Retailer/Operator: DATAPEX/ Token Ref: 157001932010 Supplier Ref: 157001932010 Receipt: Adroit3EMDB03062669 Total Value: N10,000.00 Standard: N2,000.00 - 00026931611263951230 Debt: N8,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/12/19 14:28 Meter/Type: 54161159170 Retailer/Operator: DATAPEX/ Token Ref: 157675868431 Supplier Ref: 157675868431 Receipt: Adroit3EMDB03571940 Total Value: N15,000.00 Standard: N7,000.00 - 29922395095604462139 Debt: N8,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/05/20 22:19 Meter/Type: 54161159170 Retailer/Operator: BOCA/ Token Ref: 201512219223 Supplier Ref: 201512219223 Receipt: Adroit3EMDB04889215 Total Value: N12,000.00 Standard: N1,150.92 - 56030159709270909448 Debt: N10,849.08 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/06/20 10:32 Meter/Type: 54161159170 Retailer/Operator: BOCA/ Token Ref: 201781032534 Supplier Ref: 201781032534 Receipt: Adroit3EMDB05064862 Total Value: N1,000.00 Standard: N1,000.00 - 55874642120142020864 Fixed: N0.00 Date Sold: 30/06/20 10:00 Meter/Type: 54161159170 Retailer/Operator: BOCA/ Token Ref: 201821000478 Supplier Ref: 201821000478 Receipt: Adroit3EMDB05096010 Total Value: N2,000.00 Standard: N2,000.00 - 15910326422828724808 Fixed: N0.00 Total records returned: 39