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Ticket No:
#00014880
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request Please send the vending history and outstanding debt of this customer : 54161052417 Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Please find below. DEBT NOT MANAGED Date Sold: 04/04/18 10:12 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000644593242 Supplier Ref: 000644593242 Receipt: Adroit3EMDB00697799 Total Value: N5,000.00 Standard: N5,000.00 - 62444511632939458172 Date Sold: 21/05/18 16:07 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000651396857 Supplier Ref: 000651396857 Receipt: Adroit3EMDB00782088 Total Value: N4,000.00 Standard: N4,000.00 - 64590398804502281246 Fixed: N0.00 Date Sold: 01/08/18 10:42 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000661732553 Supplier Ref: 000661732553 Receipt: Adroit3EMDB00941181 Total Value: N2,000.00 Standard: N2,000.00 - 71850934741617916450 Fixed: N0.00 Date Sold: 20/08/18 16:06 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000664500867 Supplier Ref: 000664500867 Receipt: Adroit3EMDB00992678 Total Value: N2,000.00 Standard: N2,000.00 - 29536670860126344100 Fixed: N0.00 Date Sold: 03/09/18 14:29 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 182461329006 Supplier Ref: 182461329006 Receipt: Adroit3EMDB01033390 Total Value: N10.00 Standard: N10.00 - 23108906968141247101 Fixed: N0.00 Date Sold: 14/09/18 14:19 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000668090211 Supplier Ref: 000668090211 Receipt: Adroit3EMDB01066869 Total Value: N4,000.00 Standard: N4,000.00 - 41304167852814084778 Fixed: N0.00 Date Sold: 26/10/18 14:21 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000674144224 Supplier Ref: 000674144224 Receipt: Adroit3EMDB01203512 Total Value: N1,000.00 Standard: N1,000.00 - 56582346777482281160 Fixed: N0.00 Date Sold: 13/11/18 10:00 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 183171000090 Supplier Ref: 183171000090 Receipt: Adroit3EMDB01266092 Total Value: N2,000.00 Standard: N2,000.00 - 52269550646526678068 Fixed: N0.00 Date Sold: 07/12/18 14:10 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 000680185244 Supplier Ref: 000680185244 Receipt: Adroit3EMDB01354025 Total Value: N1,000.00 Standard: N1,000.00 - 12486865064904847484 Fixed: N0.00 Date Sold: 20/12/18 15:16 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 183541416208 Supplier Ref: 183541416208 Receipt: Adroit3EMDB01422681 Total Value: N3,000.00 Standard: N3,000.00 - 35067710175551623266 Fixed: N0.00 Date Sold: 16/01/19 17:21 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 190161621312 Supplier Ref: 190161621312 Receipt: Adroit3EMDB01597420 Total Value: N3,000.00 Standard: N3,000.00 - 29143967699139621445 Fixed: N0.00 Date Sold: 21/02/19 17:13 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 155076200310 Supplier Ref: 155076200310 Receipt: Adroit3EMDB01875141 Total Value: N1,000.00 Standard: N1,000.00 - 48191873811875463841 Fixed: N0.00 Date Sold: 08/03/19 14:28 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 190671328140 Supplier Ref: 190671328140 Receipt: Adroit3EMDB01984883 Total Value: N2,000.00 Standard: N2,000.00 - 36931878804422881219 Fixed: N0.00 Date Sold: 10/04/19 14:41 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 191001341448 Supplier Ref: 191001341448 Receipt: Adroit3EMDB02160624 Total Value: N1,000.00 Standard: N1,000.00 - 55508725887418988291 Fixed: N0.00 Date Sold: 19/04/19 14:19 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 191091319393 Supplier Ref: 191091319393 Receipt: Adroit3EMDB02209493 Total Value: N2,000.00 Standard: N2,000.00 - 57718505317795681348 Fixed: N0.00 Date Sold: 17/05/19 14:54 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 191371354546 Supplier Ref: 191371354546 Receipt: Adroit3EMDB02355616 Total Value: N2,000.00 Standard: N2,000.00 - 01666349958490891942 Fixed: N0.00 Date Sold: 17/06/19 16:40 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 191681540415 Supplier Ref: 191681540415 Receipt: Adroit3EMDB02518246 Total Value: N3,000.00 Standard: N3,000.00 - 45522352433672354540 Fixed: N0.00 Date Sold: 05/07/19 14:38 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 191861338553 Supplier Ref: 191861338553 Receipt: Adroit3EMDB02603913 Total Value: N2,000.00 Standard: N2,000.00 - 44587988268992549372 Fixed: N0.00 Date Sold: 09/08/19 16:17 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 192211517164 Supplier Ref: 192211517164 Receipt: Adroit3EMDB02780095 Total Value: N2,000.00 Standard: N2,000.00 - 48747083915905350628 Fixed: N0.00 Date Sold: 27/08/19 13:17 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 192391217095 Supplier Ref: 192391217095 Receipt: Adroit3EMDB02864657 Total Value: N2,000.00 Standard: N2,000.00 - 07203442201863638238 Fixed: N0.00 Date Sold: 30/08/19 14:19 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 192421319318 Supplier Ref: 192421319318 Receipt: Adroit3EMDB02882616 Total Value: N1,000.00 Standard: N1,000.00 - 66479892630313629659 Fixed: N0.00 Date Sold: 26/09/19 16:35 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 192691536240 Supplier Ref: 192691536240 Receipt: Adroit3EMDB03028674 Total Value: N1,000.00 Standard: N1,000.00 - 60950962100884272388 Fixed: N0.00 Date Sold: 07/10/19 16:31 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 192801532318 Supplier Ref: 192801532318 Receipt: Adroit3EMDB03089457 Total Value: N2,500.00 Standard: N2,500.00 - 28451934545350142982 Fixed: N0.00 Date Sold: 31/12/19 12:58 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 193651201112 Supplier Ref: 193651201112 Receipt: Adroit3EMDB03678762 Total Value: N3,000.00 Standard: N3,000.00 - 54611424740354145537 Fixed: N0.00 Date Sold: 16/01/20 10:24 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 200160927268 Supplier Ref: 200160927268 Receipt: Adroit3EMDB03805501 Total Value: N2,000.00 Standard: N2,000.00 - 47295106083113470017 Fixed: N0.00 Date Sold: 12/02/20 17:34 Meter/Type: 54161052417 Retailer/Operator: DATAPEX/ Token Ref: 158152168691 Supplier Ref: 158152168691 Receipt: Adroit3EMDB04052334 Total Value: N2,000.00 Standard: N2,000.00 - 66954209719293716103 Fixed: N0.00 Date Sold: 25/02/20 11:49 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 200561049578 Supplier Ref: 200561049578 Receipt: Adroit3EMDB04168682 Total Value: N1,000.00 Standard: N1,000.00 - 50415151578266387768 Fixed: N0.00 Date Sold: 06/03/20 14:07 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 200661307340 Supplier Ref: 200661307340 Receipt: Adroit3EMDB04297087 Total Value: N1,500.00 Standard: N1,500.00 - 59524108594105154590 Fixed: N0.00 Date Sold: 22/03/20 13:47 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 200821247297 Supplier Ref: 200821247297 Receipt: Adroit3EMDB04396426 Total Value: N800.00 Standard: N800.00 - 64948061994557107549 Fixed: N0.00 Date Sold: 22/03/20 18:11 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 200821711448 Supplier Ref: 200821711448 Receipt: Adroit3EMDB04398156 Total Value: N950.00 Standard: N950.00 - 04309617183060755310 Fixed: N0.00 Date Sold: 03/04/20 18:55 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 200941754554 Supplier Ref: 200941754554 Receipt: Adroit3EMDB04501432 Total Value: N2,200.00 Standard: N2,200.00 - 61368271265903338767 Fixed: N0.00 Date Sold: 14/04/20 20:32 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201051932136 Supplier Ref: 201051932136 Receipt: Adroit3EMDB04570704 Total Value: N4,000.00 Standard: N4,000.00 - 37228243454040775850 Fixed: N0.00 Date Sold: 04/05/20 10:13 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201251013144 Supplier Ref: 201251013144 Receipt: Adroit3EMDB04706888 Total Value: N2,000.00 Standard: N2,000.00 - 17212563233252797794 Fixed: N0.00 Date Sold: 24/05/20 19:37 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201451937560 Supplier Ref: 201451937560 Receipt: Adroit3EMDB04842422 Total Value: N2,000.00 Standard: N2,000.00 - 15294626294178657283 Fixed: N0.00 Date Sold: 03/06/20 19:23 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201551924042 Supplier Ref: 201551924042 Receipt: Adroit3EMDB04912247 Total Value: N2,000.00 Standard: N2,000.00 - 41754637910063341186 Fixed: N0.00 Date Sold: 18/06/20 17:33 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201701733275 Supplier Ref: 201701733275 Receipt: Adroit3EMDB05010557 Total Value: N2,000.00 Standard: N2,000.00 - 05453122572707768824 Fixed: N0.00 Date Sold: 30/06/20 19:45 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201821946044 Supplier Ref: 201821946044 Receipt: Adroit3EMDB05104447 Total Value: N2,000.00 Standard: N2,000.00 - 66175638173496028639 Fixed: N0.00 Date Sold: 10/07/20 17:52 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 201921752040 Supplier Ref: 201921752040 Receipt: Adroit3EMDB05177198 Total Value: N2,000.00 Standard: N2,000.00 - 34016341879322948823 Fixed: N0.00 Date Sold: 21/07/20 21:30 Meter/Type: 54161052417 Retailer/Operator: BOCA/ Token Ref: 202032130568 Supplier Ref: 202032130568 Receipt: Adroit3EMDB05254672 Total Value: N1,900.00 Standard: N1,900.00 - 46748322462790912497 Fixed: N0.00 Total records returned: 48