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Ticket No:
#00014879
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR DEBT STATUS AND VENDING HISTORY 280720 Good Afternoon Sir, Please find below PPM meter no for total outstanding debt and Vending History. 0101150170005 Best Regards CCRM GOMBE
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Please find below. Meter Serial Number: 0101150170005 Contract Account Number: 621828 Debt Details • Name: OUTSTANDING • Reference Number: 0101150170005 • Start Date: 1/7/2020 • Category: Outstanding Balance • Original Balance: $28,641.14 • Outstanding Balance: $16,641.14 • Running Balance: $16,641.14 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/30/2020 1:24:44 PM Date Sold: 09/01/19 14:49 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 190091349462 Supplier Ref: 190091349462 Receipt: Adroit3EMDB01545309 Total Value: N2,000.00 Standard: N2,000.00 - 42296866518922464359 Fixed: N0.00 Date Sold: 05/02/19 18:42 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 190361742264 Supplier Ref: 190361742264 Receipt: Adroit3EMDB01759955 Total Value: N1,500.00 Standard: N1,500.00 - 49359551221604525361 Fixed: N0.00 Date Sold: 18/02/19 18:40 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 190491741147 Supplier Ref: 190491741147 Receipt: Adroit3EMDB01853130 Total Value: N1,500.00 Standard: N1,500.00 - 58794743386012602745 Fixed: N0.00 Date Sold: 01/03/19 09:03 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 190600804165 Supplier Ref: 190600804165 Receipt: Adroit3EMDB01930077 Total Value: N2,500.00 Standard: N2,500.00 - 54189492221748843873 Fixed: N0.00 Date Sold: 18/03/19 11:17 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 190771017273 Supplier Ref: 190771017273 Receipt: Adroit3EMDB02031530 Total Value: N2,000.00 Standard: N2,000.00 - 39341088368489524707 Fixed: N0.00 Date Sold: 30/03/19 11:37 Meter/Type: 0101150170005 Retailer/Operator: InfoStrategy/ Token Ref: 190330409574 Supplier Ref: 190330409574 Receipt: infSgr3EMDB02094322 Total Value: N500.00 Standard: N500.00 - 10633066280135963798 Fixed: N0.00 Date Sold: 01/04/19 12:23 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 190911123503 Supplier Ref: 190911123503 Receipt: Adroit3EMDB02104208 Total Value: N2,500.00 Standard: N2,500.00 - 52046524887498583936 Fixed: N0.00 Date Sold: 19/04/19 11:15 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191091015243 Supplier Ref: 191091015243 Receipt: Adroit3EMDB02208296 Total Value: N2,500.00 Standard: N2,500.00 - 13460554156306498442 Fixed: N0.00 Date Sold: 06/05/19 18:20 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191261721012 Supplier Ref: 191261721012 Receipt: Adroit3EMDB02307488 Total Value: N2,500.00 Standard: N2,500.00 - 19776143122267572180 Fixed: N0.00 Date Sold: 25/05/19 17:11 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191451611570 Supplier Ref: 191451611570 Receipt: Adroit3EMDB02396572 Total Value: N1,500.00 Standard: N1,500.00 - 30732052386769060468 Fixed: N0.00 Date Sold: 08/06/19 17:51 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191591651487 Supplier Ref: 191591651487 Receipt: Adroit3EMDB02475157 Total Value: N1,000.00 Standard: N1,000.00 - 43229713916416085623 Fixed: N0.00 Date Sold: 15/06/19 09:12 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191660812573 Supplier Ref: 191660812573 Receipt: Adroit3EMDB02507568 Total Value: N1,000.00 Standard: N1,000.00 - 16264338854103677703 Fixed: N0.00 Date Sold: 24/06/19 18:03 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191751703571 Supplier Ref: 191751703571 Receipt: Adroit3EMDB02551762 Total Value: N1,000.00 Standard: N1,000.00 - 47695819168727606038 Fixed: N0.00 Date Sold: 04/07/19 18:06 Meter/Type: 0101150170005 Retailer/Operator: DATAPEX/ Token Ref: 156225640097 Supplier Ref: 156225640097 Receipt: Adroit3EMDB02600996 Total Value: N1,000.00 Standard: N1,000.00 - 72273704605419227401 Fixed: N0.00 Date Sold: 15/07/19 18:17 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 191961716592 Supplier Ref: 191961716592 Receipt: Adroit3EMDB02652539 Total Value: N1,000.00 Standard: N1,000.00 - 66618018204599750239 Fixed: N0.00 Date Sold: 26/07/19 11:58 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 192071058246 Supplier Ref: 192071058246 Receipt: Adroit3EMDB02703305 Total Value: N1,000.00 Standard: N1,000.00 - 39679805953208081786 Fixed: N0.00 Date Sold: 12/08/19 12:50 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 192241150444 Supplier Ref: 192241150444 Receipt: Adroit3EMDB02792899 Total Value: N1,000.00 Standard: N1,000.00 - 66102966422752755251 Fixed: N0.00 Date Sold: 22/08/19 18:09 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 192341710026 Supplier Ref: 192341710026 Receipt: Adroit3EMDB02844552 Total Value: N1,000.00 Standard: N1,000.00 - 36605352766344754036 Fixed: N0.00 Date Sold: 05/09/19 13:21 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 192481221110 Supplier Ref: 192481221110 Receipt: Adroit3EMDB02914432 Total Value: N1,000.00 Standard: N1,000.00 - 48389004367489248156 Fixed: N0.00 Date Sold: 17/09/19 17:46 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 192601646405 Supplier Ref: 192601646405 Receipt: Adroit3EMDB02980188 Total Value: N1,000.00 Standard: N1,000.00 - 21485028134672425321 Fixed: N0.00 Date Sold: 04/10/19 16:59 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 192771600250 Supplier Ref: 192771600250 Receipt: Adroit3EMDB03076119 Total Value: N2,000.00 Standard: N2,000.00 - 21379884791082581874 Fixed: N0.00 Date Sold: 18/11/19 14:45 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 193221347078 Supplier Ref: 193221347078 Receipt: Adroit3EMDB03330863 Total Value: N500.00 Standard: N500.00 - 62162490591863672523 Fixed: N0.00 Date Sold: 25/11/19 18:00 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 193291702174 Supplier Ref: 193291702174 Receipt: Adroit3EMDB03381313 Total Value: N3,000.00 Standard: N3,000.00 - 33784260984002674483 Fixed: N0.00 Date Sold: 10/02/20 17:30 Meter/Type: 0101150170005 Retailer/Operator: DATAPEX/ Token Ref: 158134862973 Supplier Ref: 158134862973 Receipt: Adroit3EMDB04031895 Total Value: N5,000.00 Standard: N1,000.00 - 36465069704375442627 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/03/20 13:03 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 200701203413 Supplier Ref: 200701203413 Receipt: Adroit3EMDB04326455 Total Value: N3,500.00 Standard: N1,500.00 - 63787399467934653071 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/04/20 14:21 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 201041321135 Supplier Ref: 201041321135 Receipt: Adroit3EMDB04562650 Total Value: N4,000.00 Standard: N2,000.00 - 08400887742616027216 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/05/20 16:53 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 201491653475 Supplier Ref: 201491653475 Receipt: Adroit3EMDB04868516 Total Value: N3,500.00 Standard: N1,500.00 - 73088660198780711053 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/06/20 13:24 Meter/Type: 0101150170005 Retailer/Operator: BOCA/ Token Ref: 201821324461 Supplier Ref: 201821324461 Receipt: Adroit3EMDB05099115 Total Value: N2,001.00 Standard: N1.00 - 34645064704707016531 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 34