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Ticket No:
#00014877
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: VH Dear JED IT, Kindly help us extract the VH of 54161128746. Regards.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below. Date Sold: 14/04/17 09:49 Meter/Type: 54161128746 Retailer/Operator: JEDOTUKPO/PNWOKORIE Token Ref: 005623311480 Supplier Ref: 005623311480 Receipt: JEDNIG3EMDB00216872 Total Value: N3,000.00 Standard: N3,000.00 - 06351004290890309124 Date Sold: 15/05/17 09:45 Meter/Type: 54161128746 Retailer/Operator: JEDOTUKPO/PNWOKORIE Token Ref: 002223383267 Supplier Ref: 002223383267 Receipt: JEDNIG3EMDB00253117 Total Value: N4,000.00 Standard: N1,500.00 - 69413845968155262189 Debt: N2,500.00 - Total Debt/Refund Date Sold: 20/05/17 14:14 Meter/Type: 54161128746 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 714017140108 Supplier Ref: 714017140108 Receipt: JEDNIG3EMDB00262234 Total Value: N1,000.00 Standard: N1,000.00 - 20935961343607764137 Date Sold: 27/05/17 11:31 Meter/Type: 54161128746 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 714714310084 Supplier Ref: 714714310084 Receipt: JEDNIG3EMDB00269815 Total Value: N1,000.00 Standard: N1,000.00 - 28565260867435937590 Total records returned: 4