JED Plc
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Ticket No:
#00014844
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Debt profile Hello Kindly assist with debt profile of the meter serial numbers below 54160854755 0101190002796 0101170271908 0101190017802 0101160016024 0101161017013 0101161037953 0101170366930 0101170311266 0101170129627 54161008765 0101161052093 0101161008319 54161003816 -- Regards,
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Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt details
Impact Summary:
Good Morning, Find below, 54160854755 Meter Serial Number: 54160854755 Contract Account Number: 544008 Debt Details • Name: Outstanding • Reference Number: 544008 • Start Date: 2/11/2020 • Category: Outstanding Balance • Original Balance: $252,781.24 • Outstanding Balance: $243,781.24 • Running Balance: $243,781.24 • Note: Outstanding Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $4,500.00 • Latest Payment: 3/30/2020 12:48:53 PM 0101190002796 Meter Serial Number: 0101190002796 Contract Account Number: 527983 Debt Details • Name: OUTSTANDING • Reference Number: 0101190002796 • Start Date: 6/23/2020 • Category: Refunds • Original Balance: ($35,467.47) • Outstanding Balance: $0.00 • Running Balance: $0.00 • Note: none specified • Status: Paid off • Collection Method: Percentage • Collection Value: 100 (%) • Latest Payment: 6/25/2020 4:43:59 PM 0101170271908 Meter Serial Number: 0101170271908 Contract Account Number: 502466 Debt Details • Name: Outstanding • Reference Number: 502466 • Start Date: 2/24/2020 • Category: Outstanding Balance • Original Balance: $84,842.66 • Outstanding Balance: $56,842.66 • Running Balance: $56,842.66 • Note: none specified • Status: Active • Collection Method: Per Vend Amount • Collection Value: $2,000.00 • Latest Payment: 7/18/2020 2:22:05 PM 0101190017802 Meter Serial Number: 0101190017802 Contract Account Number: 569399 Debt Details • Name: OUTSTANDING • Reference Number: 0101190017802 • Start Date: 3/6/2020 • Category: Outstanding Balance • Original Balance: $207,805.76 • Outstanding Balance: $204,203.47 • Running Balance: $204,203.47 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $5,000.00 • Latest Payment: 7/6/2020 10:46:24 AM 0101160016024 Meter Serial Number: 0101160016024 Contract Account Number: 530664 Debt Details • Name: OUTSTANDING • Reference Number: 530664 • Start Date: 3/2/2020 • Category: Outstanding Balance • Original Balance: $82,437.25 • Outstanding Balance: $74,437.25 • Running Balance: $74,437.25 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/26/2020 10:48:48 PM 0101161017013 Meter Serial Number: 0101161017013 Contract Account Number: 549798 Debt Details • Name: OUTSTANDING • Reference Number: 549798 • Start Date: 10/6/2019 • Category: Outstanding Balance • Original Balance: $78,955.94 • Outstanding Balance: $67,955.94 • Running Balance: $67,955.94 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/7/2020 9:00:54 AM 0101161037953 Meter Serial Number: 0101161037953 Contract Account Number: 421867 Debt Details • Name: OUTSTANDING • Reference Number: 421867 • Start Date: 8/27/2019 • Category: Outstanding Balance • Original Balance: $319,569.99 • Outstanding Balance: $314,569.99 • Running Balance: $314,569.99 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $5,000.00 • Latest Payment: 3/26/2020 4:51:51 PM 0101170366930 Meter Serial Number: 0101170366930 Contract Account Number: 6127621654-01 Debt Details • Name: OUTSTANDING • Reference Number: 6127621654-01 • Start Date: 6/17/2019 • Category: Outstanding Balance • Original Balance: $263,945.70 • Outstanding Balance: $173,984.73 • Running Balance: $173,984.73 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/27/2020 5:50:38 PM 0101170311266 Meter Serial Number: 0101170311266 Contract Account Number: 6127621681-01 Debt Details • Name: OUTSTANDING • Reference Number: 6127621681-01 • Start Date: 6/17/2019 • Category: Outstanding Balance • Original Balance: $328,622.80 • Outstanding Balance: $299,622.80 • Running Balance: $299,622.80 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 2/27/2020 10:17:35 AM 0101170129627 Meter Serial Number: 0101170129627 Contract Account Number: 6127621672-01 Debt Details • Name: OUTSTANDING • Reference Number: 6127621672-01 • Start Date: 6/17/2019 • Category: Outstanding Balance • Original Balance: $346,136.69 • Outstanding Balance: $314,136.69 • Running Balance: $314,136.69 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/1/2020 2:54:16 PM 54161008765 Meter Serial Number: 54161008765 Contract Account Number: 6114071711-01 Debt Details • Name: OUTSTANDING • Reference Number: 54161008765 • Start Date: 6/1/2017 • Category: Outstanding Balance • Original Balance: $77,863.69 • Outstanding Balance: $65,863.69 • Running Balance: $65,863.69 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 5/26/2020 1:46:21 PM 0101161052093 Meter Serial Number: 0101161052093 Contract Account Number: 6114021177-01 Debt Details • Name: OUTSTANDING • Reference Number: 6114021177-01 • Start Date: 2/9/2020 • Category: Outstanding Balance • Original Balance: $231,179.26 • Outstanding Balance: $222,179.26 • Running Balance: $222,179.26 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 6/24/2020 10:28:27 AM 0101161008319 Debt Details • Name: OUTSTANDING • Reference Number: 0101161008319 • Start Date: 1/28/2020 • Category: Outstanding Balance • Original Balance: $370,568.21 • Outstanding Balance: $350,559.21 • Running Balance: $350,559.21 • Note: none specified • Status: Active • Collection Method: Per Vend Amount • Collection Value: $1.00 • Latest Payment: 7/15/2020 3:16:33 PM 54161003816 Meter Serial Number: 54161003816 Contract Account Number: 531578 Debt Details • Name: Outstanding • Reference Number: 531578 • Start Date: 6/4/2019 • Category: Outstanding Balance • Original Balance: $28,026.38 • Outstanding Balance: $0.00 • Running Balance: $0.00 • Note: Outstanding Balance Migrated from the JCS • Status: Paid off • Collection Method: Per Vend Amount • Collection Value: $2,000.00 • Latest Payment: 7/4/2020 4:47:31 PM