JED Plc
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Ticket No:
#00014839
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY Dear Support, Kindly provide VH for 54161139065. Thank You
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 21/08/17 12:24 Meter/Type: 54161139065 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 723312223490 Supplier Ref: 723312223490 Receipt: JEDNIG3EMDB00379380 Total Value: N3,000.00 Standard: N4,049.59 - 01897966995248534868 Debt: -N1,049.59 - Total Debt/Refund Date Sold: 10/11/17 13:00 Meter/Type: 54161139065 Retailer/Operator: Fucil/ Token Ref: 751113378469646 Supplier Ref: 751113378469646 Receipt: FuGrp3EMDB00492100 Total Value: N3,000.00 Standard: N3,000.00 - 50982907786466526658 Date Sold: 21/12/17 13:36 Meter/Type: 54161139065 Retailer/Operator: DATAPEX/ Token Ref: 000629643625 Supplier Ref: 000629643625 Receipt: Adroit3EMDB00550322 Total Value: N10,000.00 Standard: N10,000.00 - 12088368741794857124 Date Sold: 04/04/18 12:53 Meter/Type: 54161139065 Retailer/Operator: Fucil/ Token Ref: 250968326579084 Supplier Ref: 250968326579084 Receipt: FuGrp3EMDB00698370 Total Value: N10,000.00 Standard: N10,000.00 - 20778991651793550565 Date Sold: 28/07/18 14:54 Meter/Type: 54161139065 Retailer/Operator: BOCA/ Token Ref: 182091354231 Supplier Ref: 182091354231 Receipt: Adroit3EMDB00932341 Total Value: N10,000.00 Standard: N10,000.00 - 57806149156459676139 Fixed: N0.00 Date Sold: 20/11/18 12:29 Meter/Type: 54161139065 Retailer/Operator: Fucil/ Token Ref: 977393530431491 Supplier Ref: 977393530431491 Receipt: FuGrp3EMDB01289851 Total Value: N10,000.00 Standard: N10,000.00 - 18214705507404496954 Fixed: N0.00 Date Sold: 12/02/19 13:46 Meter/Type: 54161139065 Retailer/Operator: Fucil/ Token Ref: 44840966835709 Supplier Ref: 44840966835709 Receipt: FuGrp3EMDB01807361 Total Value: N10,000.00 Standard: N10,000.00 - 17391555253784506181 Fixed: N0.00 Date Sold: 29/04/19 12:28 Meter/Type: 54161139065 Retailer/Operator: BOCA/ Token Ref: 191191128385 Supplier Ref: 191191128385 Receipt: Adroit3EMDB02260869 Total Value: N5,000.00 Standard: N5,000.00 - 56153010065414768873 Fixed: N0.00 Date Sold: 08/07/19 14:28 Meter/Type: 54161139065 Retailer/Operator: Fucil/ Token Ref: 647183479048585 Supplier Ref: 647183479048585 Receipt: FuGrp3EMDB02616435 Total Value: N6,000.00 Standard: N6,000.00 - 09884028860134167432 Fixed: N0.00 Date Sold: 05/10/19 14:42 Meter/Type: 54161139065 Retailer/Operator: BOCA/ Token Ref: 192781343027 Supplier Ref: 192781343027 Receipt: Adroit3EMDB03080941 Total Value: N10,000.00 Standard: N10,000.00 - 54722583552895160128 Fixed: N0.00 Date Sold: 23/12/19 14:10 Meter/Type: 54161139065 Retailer/Operator: BOCA/ Token Ref: 193571313116 Supplier Ref: 193571313116 Receipt: Adroit3EMDB03604998 Total Value: N10,000.00 Standard: N10,000.00 - 09300346909984507310 Fixed: N0.00 Date Sold: 31/03/20 18:04 Meter/Type: 54161139065 Retailer/Operator: BOCA/ Token Ref: 200911704367 Supplier Ref: 200911704367 Receipt: Adroit3EMDB04474171 Total Value: N10,000.00 Standard: N10,000.00 - 11377512181957047024 Fixed: N0.00 Total records returned: 13