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Ticket No:
#00014830
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: 54161167678 Dear IT Support, Kindly generate the vending history for the above meter. Regards.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 25/03/20 17:03 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 200851603173 Supplier Ref: 200851603173 Receipt: Adroit3EMDB04422642 Total Value: N7,500.00 Standard: N369.95 - 39470369720964869887 Debt: N7,130.05 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/03/20 10:42 Meter/Type: 54161167678 Retailer/Operator: Pagatech/ Token Ref: 008609427763 Supplier Ref: 008609427763 Receipt: PagT13EMDB04426729 Total Value: N1,000.00 Standard: N1,000.00 - 29670108989835467689 Fixed: N0.00 Date Sold: 07/04/20 14:27 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 200981327060 Supplier Ref: 200981327060 Receipt: Adroit3EMDB04524740 Total Value: N2,000.00 Standard: N2,000.00 - 16039733588247569986 Fixed: N0.00 Date Sold: 25/04/20 13:54 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201161354122 Supplier Ref: 201161354122 Receipt: Adroit3EMDB04655226 Total Value: N1,500.00 Standard: N1,500.00 - 05770136794143327962 Fixed: N0.00 Date Sold: 16/05/20 14:06 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201371406220 Supplier Ref: 201371406220 Receipt: Adroit3EMDB04789101 Total Value: N2,000.00 Standard: N2,000.00 - 14279810428294769868 Fixed: N0.00 Date Sold: 05/06/20 15:27 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201571527082 Supplier Ref: 201571527082 Receipt: Adroit3EMDB04926339 Total Value: N1,000.00 Standard: N1,000.00 - 15589018824177920945 Fixed: N0.00 Date Sold: 15/06/20 13:10 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201671310141 Supplier Ref: 201671310141 Receipt: Adroit3EMDB04986328 Total Value: N2,000.00 Standard: N2,000.00 - 31762987756700302157 Fixed: N0.00 Date Sold: 05/07/20 15:34 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201871534264 Supplier Ref: 201871534264 Receipt: Adroit3EMDB05140812 Total Value: N1,000.00 Standard: N1,000.00 - 21180667120865124388 Fixed: N0.00 Date Sold: 10/07/20 18:56 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201921856263 Supplier Ref: 201921856263 Receipt: Adroit3EMDB05177542 Total Value: N500.00 Standard: N500.00 - 27383835485837530143 Fixed: N0.00 Date Sold: 17/07/20 18:45 Meter/Type: 54161167678 Retailer/Operator: BOCA/ Token Ref: 201991845327 Supplier Ref: 201991845327 Receipt: Adroit3EMDB05222353 Total Value: N1,000.00 Standard: N1,000.00 - 08089162412058259793 Fixed: N0.00 Total records returned: 15